Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Craig Jacko

Waterbury,CT

Summary

Dynamic and compassionate CNA with a proven track record at Abbott Terrace, excelling in patient care. Demonstrates exceptional bedside manner and compassionate communication, enhancing patient satisfaction. Skilled in healthcare ethics and electronic charting, significantly improving patient management. Achieved a notable increase in positive patient outcomes through dedicated care. Has a strong background in patient care and team leadership. Excels at training and mentoring staff, ensuring high-quality care, and adapting to changing needs. Reliable collaborator focused on achieving results through excellent communication, clinical skills, and empathy.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Lead CNA

Abbott Terrace
11.2009 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Supported needs of 30+ residents under long-term care.

Meat Department Clerk

Big Y Supermarket
01.1991 - 09.2011
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
  • Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
  • Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
  • Trained new staff members on proper sanitation procedures, cutting techniques, and customer service skills, resulting in an efficient and cohesive team environment.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
  • Unloaded merchandise and stocked cases with new merchandise.
  • Ensured compliance with all relevant regulations related to meat handling and storage, reducing the risk of potential violations.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Assisted in developing sales strategies to better position the meat department within the competitive marketplace, leading to increased growth and profitability.
  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Mentored junior team members, providing guidance and support to foster professional growth and success.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies with clients.

Assembly Line Worker

Air Pax Manufacturing
10.1985 - 09.2011
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Followed outlined specifications to implement assembly plans.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.

Education

High School Diploma - College Prep

Crosby High School
Waterbury, CT
06.1977

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Reliable team player
  • Safety Precautions
  • Bedside manner
  • Electronic Charting
  • Responding to emergencies
  • Patient relationship building
  • Adaptable
  • Healthcare ethics
  • Patient Management
  • Valid State driver's license
  • Care plan implementation
  • Reliable transportation
  • Calm and level-headed under duress
  • CNA Certification
  • Time Management

Certification

CNA Certification

Timeline

Lead CNA

Abbott Terrace
11.2009 - Current

Meat Department Clerk

Big Y Supermarket
01.1991 - 09.2011

Assembly Line Worker

Air Pax Manufacturing
10.1985 - 09.2011

High School Diploma - College Prep

Crosby High School

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Craig Jacko