Craig Jones
Fun Spot America
St. Cloud
1
Certification
32
years of professional experience
Results-driven Director of Maintenance with expertise in preventive maintenance and team leadership. Proven track record in enhancing safety protocols and optimizing equipment reliability to minimize downtime and improve guest experiences.
Work History
Director of Maintenance
10 Years 5 Months- Developed preventive maintenance schedules to enhance equipment longevity and operational efficiency.
- Oversaw maintenance operations, ensuring timely repairs and upkeep of amusement rides and facilities.
- Trained and mentored maintenance staff on safety procedures and best practices in equipment handling.
- Implemented cost-saving measures by evaluating vendor contracts for supplies and services.
- Coordinated with various departments to minimize downtime during maintenance activities and improve guest experience.
- Conducted inspections to ensure compliance with safety regulations and industry standards for amusement facilities.
- Analyzed maintenance logs to identify recurring issues, driving targeted improvements in processes and equipment reliability.
- Led cross-functional teams in major refurbishment projects, enhancing overall aesthetic appeal of park attractions.
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Director of Operations
21 Years 9 Months- Implemented training programs for staff, fostering a culture of continuous improvement and operational excellence.
- Led cross-functional teams to develop strategic initiatives that improved guest experiences and increased customer satisfaction.
- Coordinated inventory management processes, ensuring optimal stock levels and minimizing waste throughout the facility.
- Developed and enforced standard operating procedures, enhancing consistency in service delivery across amusement center operations.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging a work environment.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreements.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audits checks.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Science - Industrial Design
Skills
Preventive Maintenance
Facilities management
Equipment troubleshooting
Maintenance planning
Project management
Vendor relationship management
Safety protocols
Facility upkeep
Mechanical aptitude
Equipment inspection
Inventory monitoring
Facility upkeep
Contractor management
Facilities maintenance
Performance evaluation
Staff management
Performance reviews
Safety monitoring
Lockout and tagout procedures
Mechanical repairs
Training development
Safety compliance
Coaching and mentoring
Documentation and reporting
Project planning
Deadline management
Installation management
Work planning
Shift scheduling
Utility systems management
Task delegation
Teamwork and collaboration
Scheduling coordination
Good judgment
Interpersonal relations
Professional and courteous
Professional demeanor
Decision-making
Performance evaluations
Hiring training
Sound judgment
Coaching and mentoring
Parts oversight
Inventory replenishment
Scheduling
Recruitment and training
Contractor oversight
Safety monitoring
Positive attitude
Certification
- AIMS certified maintenance technician
Timeline
Director of Maintenance
Fun Spot America
03.2016 - CurrentRead More
Director of Operations
Happy Days Family Amusement Center
06.1994 - 03.2016Read More
The Art Institutes
Associate of Science from Industrial Design
Read More