Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Kitchen

Van Buren TWP,MI

Summary

Results-driven Process Coach adept at enhancing productivity and efficiency through streamlined processes. Specialize in workflow optimization, team leadership, and performance analysis to foster continuous improvement. Excel in communication, problem-solving, and adaptability, ensuring successful project execution and team development. Skilled Process Coach with background in fostering team efficiency and productivity. Strengths include strong leadership, communication capabilities, and a keen understanding of process improvement strategies. Proven ability to implement effective coaching techniques and inspire teams towards achieving operational excellence. Demonstrated impact in previous roles through improved team performance and streamlined processes. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team.

Overview

11
11
years of professional experience

Work History

MP&L Process Coach

Ford Motor Company
Wayne, MI
06.2013 - Current
  • Developed and implemented process-improvement initiatives to reduce costs and improve efficiency.
  • Mentored new team members in the use of established processes and procedures.
  • Monitored performance metrics to identify areas for improvement.
  • Reviewed customer feedback to ensure processes are meeting customer expectations.
  • Analyzed existing processes and identified opportunities for improvement.
  • Collaborated with departments across the organization to develop process improvements.
  • Provided guidance on best practices for process management, including documentation and training materials.

Education

BBA - Operations Management

University of Michigan - Flint
Flint, MI
12-2010

Skills

  • Technical knowledge
  • Process Mapping
  • Workflow Analysis
  • Job Skill Building
  • Lectures and Discussions
  • Employee Interviewing
  • Attention to Detail
  • Group Discussion Facilitation
  • Assignment Delegation
  • Decision-Making
  • Reliability
  • Critical Thinking
  • Time Management
  • Problem-solving abilities
  • Organizational Development
  • Interpersonal Skills
  • Public Speaking
  • Work Coordination
  • Analytical Thinking
  • Problem-solving aptitude
  • Continuous Improvement
  • Materials Preparation
  • Relationship Building
  • Employee Relations

Timeline

MP&L Process Coach

Ford Motor Company
06.2013 - Current

BBA - Operations Management

University of Michigan - Flint
Craig Kitchen