Craig Klein
Celeste
Summary
IT director with extensive experience in project management, vendor negotiation, and cross-functional collaboration. Demonstrated success in leading global teams to improve operational efficiency and implementing strategic IT initiatives.
Overview
30
30
years of professional experience
Work History
IT Director (Remote)
Flex
Austin
06.2021 - Current
- Led global team to select, develop, deploy, and support standard applications across worldwide manufacturing operations.
- Conducted negotiations for contracts with software vendors and infrastructure providers, and third party consulting partners.
- Oversaw mentoring of solution managers and various project management roles to enhance team performance.
IT Program Manager (Remote)
Flex
08.2007 - 06.2021
- Led cross-functional teams to implement IT programs and initiatives.
- Managed project timelines and resources to ensure successful delivery.
- Collaborated with stakeholders to define project scope, objectives, and deliverables.
- Developed project plans to guide execution, monitoring, and alignment with business goals.
- Facilitated regular status meetings to track progress and address issues.
- Analyzed risks and implemented mitigation strategies throughout project lifecycle.
- Collaborated with business partners to define scope, budget, timeline, objectives, and deliverables for each project.
- Negotiated contracts and monitored service levels to ensure vendor compliance and performance.
IT Manager
MDT / Solectron
Dallas
01.1996 - 08.2007
- Led team of IT professionals to provide effective technical support and solutions aligned with organizational goals.
- Led IT infrastructure projects to enhance system reliability and performance.
- Oversaw network security protocols to safeguard sensitive company data.
- Managed IT operations at three company sites in DFW area
- Implemented comprehensive solutions for ERP, shop floor control, and shipping/receiving.
- Administered and maintained servers including Windows, AIX, UNIX, and MS Exchange to ensure optimal performance.
- Managed administration and support of campus LAN/WAN and firewall systems.
- Implemented software upgrades and ensured compliance with industry standards.
- Created IT policies and procedures to streamline operations and enhance efficiency.
- Evaluated emerging technologies to recommend enhancements for organizational needs.
- Managed the installation, configuration, maintenance, and troubleshooting of network systems.
- Worked closely with vendors to negotiate contracts and select appropriate products or services.
Education
Some College (No Degree) - General Studies
Collin College
McKinney, TXSome College (No Degree) -
Southern Methodist University
Dallas, TXSkills
- IT strategy and governance
- IT project portfolio management
- Application deployment and management
- IT infrastructure and operations
- Network security and administration
- IT incident and asset management
- Vendor and stakeholder management
- Project management and leadership
- Resource allocation and capacity planning
- Change management processes
- Cross-functional collaboration
- Team mentoring and collaboration
- Problem solving and decision making
- Technical support and troubleshooting
- IT procurement and budgeting
- Compliance with IT standards
- Time management and prioritization
- Effective communication skills
- User experience design
Timeline
IT Director (Remote)
Flex
06.2021 - Current
IT Program Manager (Remote)
Flex
08.2007 - 06.2021
IT Manager
MDT / Solectron
01.1996 - 08.2007
Some College (No Degree) - General Studies
Collin College
Some College (No Degree) -
Southern Methodist University