Craig Knoll
Salem,OR
Summary
Dynamic and results-driven with extensive construction experience at all of present and past jobs. Excelling in project leadership and crew supervision. Proven track record in enhancing productivity and ensuring quality standards through effective communication and attention to detail. Skilled in construction management and dedicated to delivering exceptional results on time and within budget, utilizing some of the latest software.
Overview
31
31
years of professional experience
Work History
Foreman
Salem Commercial Tenant Services
05.2019 - Current
- Inspected completed work to verify quality standards and compliance with criteria.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Enhanced team productivity by coordinating daily tasks and optimizing workflows.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
- Directed projects according to schedule and quality demands.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Communicated with stakeholders on job milestones.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
Head of Maintenence
Sunnyside Mobile Home Park
Salem, OR
03.2018 - 05.2019
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Managed inventory levels of spare parts and supplies, optimizing procurement processes to minimize costs without compromising operations.
- Coordinated emergency response efforts during critical incidents such as power outages or natural disasters, minimizing impact on business operations.
- Reduced equipment downtime through proactive identification of potential issues and timely repairs.
- Conducted regular facility inspections to identify areas of improvement and maintain compliance with industry standards.
- Enhanced overall facility appearance with regular upkeep and preventative measures, ensuring a clean and welcoming environment for staff and visitors.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed maintenance team of employees and coordinated repair schedule according to priority level.
- Trained and mentored new staff on cleaning and safety protocols.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Owner Operator
Knoll Countertop & Tile
Salem, OR
03.1994 - 05.2018
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Operated with safety and skill to avoid accidents and delays.
Education
Western Oregon University
Monmouth, ORSprague High School
Salem 1987
Skills
- Crew leadership
- Attention to detail
- Decision-making
- Effective communication
- Dedicated work ethic
- Project leadership
- Commercial construction experience
- Blueprint interpretation
- Project planning
- Residential construction
- Construction management
- Maintenance management
- Budget development
- Customer service
- Time management
- Crew supervision
Timeline
Foreman
Salem Commercial Tenant Services
05.2019 - Current
Head of Maintenence
Sunnyside Mobile Home Park
03.2018 - 05.2019
Owner Operator
Knoll Countertop & Tile
03.1994 - 05.2018
Western Oregon University
Sprague High School