Craig Kunishige
Clovis,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Kunisama
Fresno
01.2015 - Current
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Created new menu items based on customer feedback and industry trends.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Established policies for cash handling procedures to maximize security measures.
- Adhered to all health department regulations regarding food storage and preparation.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Assisted staff by serving food and beverages or bussing tables.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
Some College (No Degree) - Psychology
National University Fresno, CA
FresnoSkills
- Dependable and Responsible
- Remote Office Availability
- Leadership
- Team Management
- Food Handlers Management certified
- California Alcohol Server certified
- Conflict Resolution
- Quality Assurance
- Verbal Communication
- Relationship Building
- Interpersonal Communication
- Networking
- Calm Under Pressure
Affiliations
- Enjoy sporting activities including golf and basketball.
- Outdoor activities including bike riding and running.
Certification
- Food Handlers Managemet Certified
- Alchol server certfied
References
References available upon request.
Timeline
General Manager
Kunisama
01.2015 - Current
Some College (No Degree) - Psychology
National University Fresno, CA
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