Craig McCambridge
Sandyston,NJ
Summary
Results-driven professional with a strong background in managing high-performing teams and exceeding sales targets. Brings talent for strategic planning, process improvement, and team leadership. Excel in problem solving, adaptability, ensuring seamless operations and high customer satisfaction.
Overview
21
21
years of professional experience
Work History
Pre-Engineered Kitchen/Core Service Manager
Cintas Fire Protection
Ledgewood, NJ
01.2025 - Current
- Placed in the top 10 in all four fire division “All In Contests” including placing 1# in the division FY25
- Currently Manage 7 Fire Service Sales Representatives, 1 CEC, 2 Warehouse Partners
- B61 Location Safety Champion, Responsible for tracking and maintaining location compliance
- Location Fleet Champion
- Responsible for the customer service, scheduling and financial performance of the Pre-engineered Kitchen/Core team
- Ensure and instruct proper compliance of all NFPA Fire code and regulations for NY, NJ
- Provide leadership by creating a safe work environment
- Training a team on effective sales techniques
- Achieving sales, profit, inventory, AR, and payroll goals
- Managing a budget and dealing with operational issues that directly impact service
- Train a team on inspecting all fire equipment including kitchen fire suppression, exit warning lights and fire extinguishers
Sprinkler Repair and T&I Service Manager
Cintas Fire Protection
Ledgewood, NJ
02.2024 - 01.2025
- SERVICE MANAGER WINNER CIRCLE ACHIEVEMENT AWARDED IN FY24
- Partners who obtained Winner Circle within my team: Greg Tiseo FY24 Diamond Club, Jason Klecka FY24 Winner Circle, Nick Ramlakhan FY24 Winner Circle, John Fortunato FY24 Winner Circle, Marco Garcia FY24 Winner Circle, Ricardo Roche FY24 Winner Circle, Pete Rodriguez FY24 Winner Circle
- Currently manage 9 Sprinkler Fire Service Technicians, 2 Sprinkler Apprentices and 1 Customer Service Representative
- Responsible for the customer service, scheduling and financial performance of the Sprinkler Repair and Test & Inspect team
- Ensure and instruct proper compliance of all NFPA Fire code and regulations for NY, NJ
- Provide leadership by creating a safe work environment
- Achieving sales, profit, inventory, AR, and payroll goals
- Managing a budget and dealing with operational issues that directly impact service
Pre-Engineered Kitchen/Core Service Manager
Cintas Fire Protection
Ledgewood, NJ
08.2017 - 02.2024
- SERVICE MANAGER DIAMOND LEVEL ACHIEVEMENT AWARDED IN FY23
- Partners who obtained Winner Circle within my team: Nick Ramlakhan FY23 Diamond level and FY22 Winner Circle, Jason Klecka FY23 and FY22 Winner Circle, Jon Fortunato FY23 Winner Circle, Tom Hoyt FY21 Winner Circle
- #1 Service Manager in the Fire Division FY22 ($67,077 New E-light Inspection revenue sold YTD vs $22,018 in FY21)
- 4x Back to Back E-light Opportunity Divisional and Regional contest winner FY22
- Created E-light deficiency tracker and process/presented to all Northeast GM’s and Service Manager’s weekly
- Managed 7 Fire Service Sales Representatives and 1 Customer Service Representative
- Responsible for the customer service, scheduling and financial performance of the Pre-engineered Kitchen/Core team
- Ensure and instruct proper compliance of all NFPA Fire code and regulations for NY, NJ
- Provide leadership by creating a safe work environment
- Training a team on effective sales techniques
- Achieving sales, profit, inventory, AR, and payroll goals
- Managing a budget and dealing with operational issues that directly impact service
- Train a team on inspecting all fire equipment including kitchen fire suppression, exit warning lights and fire extinguishers
Merchandising Manager
PepsiCo
Whippany, New Jersey
12.2015 - 07.2017
- Managed 35 merchandisers with rotating schedules
- Set productivity and service targets to align and maximize KPI’s
- Ensure all sale executions are met at store level
- Set planograms for each account and completed store remodels annually
- Forecast monthly revenue by account and route
Delivery Manager
PepsiCo
East Hanover, New Jersey
08.2014 - 12.2015
- Managed 26 delivery drivers (CDL Class A qualified)
- Resolved field customer calls regarding deliveries and ensured 100% customer service compliance
- Ensured store delivery time windows are met daily and with accuracy
- Coach, lead and develop drivers to support the sales organization and improve daily productivity
- Ensure compliance of Department of Transportation and PepsiCo safety standards
- Worked daily with dispatch to provide efficient geo-coding for both Bulk and Geo box delivery
Account Manager (Dollar/Drug/Chain)
PepsiCo
East Hanover, New Jersey
10.2013 - 08.2014
- Managed 120 Dollar/Drug/Chain retailers by increasing sales and innovation growth
- Activated local market initiatives and promotions to build brand development and maximize brand performance
- Ensured customers are complying with PepsiCo contract requirements
- Utilized customer relationships and knowledge of the business to expand territory and gain new accounts
- Awards: True Blue, True Excellence Award
Account Manager (Grocery/Mass)
PepsiCo
East Hanover, New Jersey
05.2006 - 10.2013
- Managed 46 grocery/mass retailers by increasing sales and innovation growth
- Built strong customer relationships while enabling maximum display and sales potential
- Placed accurate sales orders to maximize selling potential while keeping low levels of back stock inventory to reduce risk of out of date product
Merchandiser
PepsiCo
East Hanover, New Jersey
07.2004 - 05.2006
- Stocked shelves, rotated product, condensed backrooms, merchandised coolers and built displays on a daily basis
- Resolved customer issues and identified selling opportunities for each account
- Built strong customer relationships and maintained product inventory
Education
Business Administration
Sussex County Community College
Newton, NJSkills
- Compliance management
- Fire safety regulations
- Customer service
- Budget management
- Sales training
- Team leadership
Projects
Cintas Fire Protection, Ledgewood, NJ
Fire Service Manager Captain’s Program
PepsiCo, East Hanover, NJ
Diversity and Inclusion Committee Champion
PepsiCo, East Hanover, NJ
Northeast Regional Safety Committee Captain
Fleet DOT Control and Compliance
Timeline
Pre-Engineered Kitchen/Core Service Manager
Cintas Fire Protection
01.2025 - Current
Sprinkler Repair and T&I Service Manager
Cintas Fire Protection
02.2024 - 01.2025
Pre-Engineered Kitchen/Core Service Manager
Cintas Fire Protection
08.2017 - 02.2024
Merchandising Manager
PepsiCo
12.2015 - 07.2017
Delivery Manager
PepsiCo
08.2014 - 12.2015
Account Manager (Dollar/Drug/Chain)
PepsiCo
10.2013 - 08.2014
Account Manager (Grocery/Mass)
PepsiCo
05.2006 - 10.2013
Merchandiser
PepsiCo
07.2004 - 05.2006
Business Administration
Sussex County Community College
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