Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Meier

McHenry,IL

Summary

Looking for a "part time" (24 hours per week) customer services position. Driven professional with a proven track record in customer relationship management. Provided a consistent booking percentage of 33-35% at Advanced Fence & Gate. Managed over 4,700 relocations, achieving excellent service scores by leveraging strong time management and product knowledge. Demonstrated commitment to service excellence at Lowe's, fostering strong contractor relationships.

Overview

19
19
years of professional experience

Work History

Residential Fencing Sales/Consultant

Advanced Fence & Gate
03.2020 - Current

Consulted with residents at their home site on the type of fence they would like to install and measured the site in order to provide a proposal. Presented proposals and contracts to the resident. Maintained a booking percentage of 33% to 35%.

Pro Services Specialist

Lowe's
07.2017 - 03.2020

Managed pro contractors building material needs. Developed a strong, continuous following of pro contractors due to my committed customer service ethics.

Pro Services Specialist

Lowe's
02.2016 - 07.2017

Managed pro contractors building materials needs. Developed strong relationships with excellent customer service ethics. Transferred to the Rockford store.

Global Mobility Services Specialist

Primacy/Cartus & Graebel
04.2005 - 11.2015

Managed full relocation packages for transferees for major corporations. Managed over 4,700 relocations to 55 different companies. Excellent service scores due to my excellent customer service ethics.

Education

No Degree - Business Management/economics

St. Ambrose College
Davenport, Ia
08.1977

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge

Timeline

Residential Fencing Sales/Consultant

Advanced Fence & Gate
03.2020 - Current

Pro Services Specialist

Lowe's
07.2017 - 03.2020

Pro Services Specialist

Lowe's
02.2016 - 07.2017

Global Mobility Services Specialist

Primacy/Cartus & Graebel
04.2005 - 11.2015

No Degree - Business Management/economics

St. Ambrose College
Craig Meier