Looking for a "part time" (24 hours per week) customer services position. Driven professional with a proven track record in customer relationship management. Provided a consistent booking percentage of 33-35% at Advanced Fence & Gate. Managed over 4,700 relocations, achieving excellent service scores by leveraging strong time management and product knowledge. Demonstrated commitment to service excellence at Lowe's, fostering strong contractor relationships.
Consulted with residents at their home site on the type of fence they would like to install and measured the site in order to provide a proposal. Presented proposals and contracts to the resident. Maintained a booking percentage of 33% to 35%.
Managed pro contractors building material needs. Developed a strong, continuous following of pro contractors due to my committed customer service ethics.
Managed pro contractors building materials needs. Developed strong relationships with excellent customer service ethics. Transferred to the Rockford store.
Managed full relocation packages for transferees for major corporations. Managed over 4,700 relocations to 55 different companies. Excellent service scores due to my excellent customer service ethics.