craig Nalley
Forks,WA
Summary
Results-driven Correctional Officer specializing in de-escalation, conflict resolution, and inmate supervision. Proven ability to maintain safety and enforce policies effectively.
Overview
30
30
years of professional experience
Work History
Correctional Officer
Washington DOC
Clallam Bay, WA
12.2020 - Current
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of premises to identify security breaches and safety hazards.
- Responded promptly to incidents, utilizing conflict resolution techniques to de-escalate situations.
- Maintained accurate records of daily activities, incidents, and inmate interactions for reporting purposes.
- Trained new officers on protocols, emergency procedures, and effective communication strategies.
- Implemented improvements in security protocols that enhanced overall facility safety standards.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
AC Cook
Department of Corrections
Clallam Bay, WA
11.2017 - 12.2020
- Prepared and cooked meals following standardized recipes and dietary guidelines.
- Managed food inventory and ensured proper storage to minimize waste.
- Maintained cleanliness and organization of kitchen areas, adhering to health regulations.
- Supervised kitchen staff, providing training on food safety practices and cooking techniques.
- Implemented quality control measures to ensure consistency in food preparation and service.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed inmates in proper food preparation, storage, use of kitchen equipment and sanitation.
- Supported inmates training and development, leading to increased productivity and efficiency.
Cook
Pacific Pizza
Forks, WA
07.2015 - 11.2017
- Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained new staff on food preparation techniques and safety protocols.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed efficient workflows to improve service speed during peak hours.
- Ensured compliance with health regulations through regular kitchen audits and staff training sessions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Sales Manager
Rancho Mart Convinces Stores
Las Vegas, NV
10.2013 - 01.2015
- Managed daily inventory levels, ensuring product availability and reducing stock discrepancies.
- Trained new staff on store policies, operational procedures, and customer service excellence.
- Oversaw cash handling processes, ensuring accuracy in transactions and safeguarding funds.
- Implemented promotional displays to enhance product visibility and drive sales performance.
- Analyzed sales data to identify trends, informing inventory purchasing and merchandising strategies.
- Coordinated with vendors to optimize supply chain logistics and improve delivery timelines.
- Skilled at working independently and collaboratively in a team environment.
Sales Associate
Village Shops
Las Vegas, NV
08.2008 - 10.2013
- Developed strong customer relationships to enhance sales and improve overall shopping experience.
- Assisted in inventory management to ensure product availability and accuracy on shelves.
- Trained new associates on sales techniques and product knowledge to boost team performance.
- Implemented visual merchandising strategies to attract customers and drive store traffic.
- Resolved customer inquiries effectively, enhancing satisfaction and loyalty levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cook
Stop & Shop
Las Vegas, NV
06.2007 - 05.2008
- Prepared high-quality pizzas using traditional recipes and fresh ingredients.
- Managed kitchen operations, ensuring compliance with food safety standards.
- Trained new staff on cooking techniques and operational procedures.
- Streamlined food preparation processes to enhance kitchen efficiency.
- Oversaw inventory management, minimizing waste through effective stock rotation.
- Collaborated with team members to maintain a clean and organized workspace.
- Prepared food items in compliance with recipes and portioning control guidelines.
Cook
Joeys Only Steak and Seafood
Las Vegas, NV
04.2006 - 08.2007
- Developed seasonal menu items that increased customer satisfaction and engagement.
- Implemented new cooking methods that improved product quality and consistency.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Care Giver
Home
Forks, WA
11.2005 - 04.2006
- Provided compassionate care to individuals with diverse needs, enhancing overall well-being and comfort.
- Assisted clients with daily living activities, fostering independence and dignity in their routines.
- Developed and implemented personalized care plans based on client assessments and preferences.
- Monitored patient health conditions, reporting changes to healthcare professionals promptly.
Manger
Toys Topless
Gorst, Wa
06.1999 - 10.2005
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Developed training programs for staff to improve operational efficiency and team collaboration.
- Led cross-functional teams to implement strategic initiatives that increased overall productivity.
- Oversaw daily operations, ensuring compliance with safety standards and company policies.
- Analyzed sales data to identify trends and inform product placement strategies for optimal performance.
- Fostered a positive work environment through effective communication and conflict resolution techniques.
Insulation Installer
Insul Pro
Bremerton, WA
05.1998 - 07.2001
- Installed insulation materials in residential and commercial spaces following safety protocols.
- Trained junior installers on techniques for efficient application and safety measures.
- Reviewed project specifications to ensure compliance with industry standards.
- Collaborated with contractors to coordinate installation schedules and workflows.
Ware House Worker
Sol Duc Floral
09.1996 - 06.1997
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Trained new employees on safety protocols and operational procedures for effective onboarding.
- Oversaw shipping and receiving processes, verifying accuracy of orders against documentation.
Education
No Degree - Computers
Unversity of California
Oakland, CAAssociate of Arts - Culinary
Le Cordon Bleu of Culinary Arts
Las Vegas, NV04-2007
No Degree - Computers
Peninsula College
Port Angeles, WA03-1998
High School Diploma -
Forks High School
Forks, WA06-1989
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Policy enforcement
- Inmate monitoring
- Safety
- Security procedures
- Trained in defensive tactics
- Stress tolerance
- Relationship building and management
Timeline
Correctional Officer
Washington DOC
12.2020 - Current
AC Cook
Department of Corrections
11.2017 - 12.2020
Cook
Pacific Pizza
07.2015 - 11.2017
Sales Manager
Rancho Mart Convinces Stores
10.2013 - 01.2015
Sales Associate
Village Shops
08.2008 - 10.2013
Cook
Stop & Shop
06.2007 - 05.2008
Cook
Joeys Only Steak and Seafood
04.2006 - 08.2007
Care Giver
Home
11.2005 - 04.2006
Manger
Toys Topless
06.1999 - 10.2005
Insulation Installer
Insul Pro
05.1998 - 07.2001
Ware House Worker
Sol Duc Floral
09.1996 - 06.1997
No Degree - Computers
Unversity of California
Associate of Arts - Culinary
Le Cordon Bleu of Culinary Arts
No Degree - Computers
Peninsula College
High School Diploma -
Forks High School