Craig Peterson
Colorado Springs,CO
Summary
Accomplished Chief Operating Officer with a dependable work ethic. Persistent learner eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Ready for challenges and focused on meeting future demands.
Overview
12
12
years of professional experience
Work History
Chief Operating Officer
Colorado Springs Therapy Center
07.2013 - Current
- Oversee day-to-day operations to keep organization running smoothly while meeting business goals.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Established and maintained strong relationships with clients, teammates and building owners.
- Collaborate and manage the billing specialist, authorization specialist and our patient care coordinators at multiple locations.
- Communicated business performance, forecasts and strategies to the CEO.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance. With an increase in paid claims of $920,000 in 2019 to surpass 1.5 Million in 2023.
Sales Representative
Microsoft APAC
05.2012 - 05.2013
- Started with outbound calls to High School's and within 5 months was moved to the Federal Team Division working with NASA and Federal Tribes.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through outbound calls and building relationships.
Education
Bachelor of Science - Exercise Science
Minnesota State University - Moorhead
Moorhead, MN05.2012
Associate of Applied Science - Health And Fitness
Alexandria Technical College
Alexandria, MN05.2010
Skills
- Planning and Execution
- Operations Oversight
- Delegation
- Recruitment and Retention
- Relationship Building
Additional Information
Proud owner of a 6 year old Bassett Hound.
Currently training for 1st ever Marathon.
Timeline
Chief Operating Officer
Colorado Springs Therapy Center
07.2013 - Current
Sales Representative
Microsoft APAC
05.2012 - 05.2013
Bachelor of Science - Exercise Science
Minnesota State University - Moorhead
Associate of Applied Science - Health And Fitness
Alexandria Technical College
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