Craig Pinkney
Pembroke Pines,FL
Summary
Dynamic individual with hands-on experience in Warehouse Operations Management and talent for navigating challenges. Over 5+ years of experience in the adult beverage industry fulfilling a sales and managerial position. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions.
Organized and extremely dependable candidate with proven success at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Manager of Business Development and Sales
Flamingo Liquors
Miramar, FL
04.2019 - Current
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Implemented process improvements that increased operational efficiency and reduced downtime.
- Developed training programs for staff, enhancing skill sets and performance outcomes (hands on).
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
- Ensured timely project completion by developing detailed schedules and managing resources effectively throughout the process.
- Interacted well with customers to build connections and nurture relationships.
- Responsible for all deliveries
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Mechanical Technician
Southeast Transport
Belle Glade, FL
01.2019 - Current
Warehouse Forklift Operator
Bedrosians Tile & Stone
Pompano Beach, FL
01.2021 - 01.2022
- Operated forklifts to transport materials safely within warehouse environment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Assisted in loading and unloading shipments, ensuring timely processing of goods.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Communicated with floor managers to determine merchandise placement.
Hospitality Team Member
Stadium Hotel
Miami, FL
02.2016 - 02.2018
- Assisted in maintaining cleanliness and organization.
- Provided excellent customer service by addressing guest inquiries promptly.
- Collaborated with team members to ensure efficient service during peak hours.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Participated in training sessions to improve skills and knowledge of hospitality practices.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Helped resolve conflicts or disputes among guests or team members courteously, maintaining a harmonious working environment.
- Collaborated with housekeeping team to ensure room readiness and swift turnover
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
Education
High School Diploma -
American Highschool
Miami, FL2012
Skills
- Critical Thinking
- Problem Solving
- Leadership
- Customer service
- Customer relations
- Sales Presentation
- Operations management
- Organizational improvement
Languages
Spanish
Professional Working
Timeline
Warehouse Forklift Operator
Bedrosians Tile & Stone
01.2021 - 01.2022
Manager of Business Development and Sales
Flamingo Liquors
04.2019 - Current
Mechanical Technician
Southeast Transport
01.2019 - Current
Hospitality Team Member
Stadium Hotel
02.2016 - 02.2018
High School Diploma -
American Highschool