Craig Pinkney
Pembroke Pines,FL
Summary
Dynamic individual with hands-on experience in Warehouse Operations Management and talent for navigating challenges. Over 5+ years of experience in the adult beverage industry fulfilling a sales and managerial position. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions.
Organized and extremely dependable candidate with proven success at managing multiple priorities with a positive attitude. Willingness to take on responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Manager of Business Development and Sales
Flamingo Liquors
04.2019 - Current
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Implemented process improvements that increased operational efficiency and reduced downtime.
- Developed training programs for staff, enhancing skill sets and performance outcomes (hands on).
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
- Ensured timely project completion by developing detailed schedules and managing resources effectively throughout the process.
- Interacted well with customers to build connections and nurture relationships.
- Responsible for all deliveries
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Mechanical Technician
Southeast Transport
01.2019 - Current
Warehouse Forklift Operator
Bedrosians Tile & Stone
01.2021 - 01.2022
- Operated forklifts to transport materials safely within warehouse environment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Assisted in loading and unloading shipments, ensuring timely processing of goods.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Communicated with floor managers to determine merchandise placement.
Hospitality Team Member
Stadium Hotel
02.2016 - 02.2018
- Assisted in maintaining cleanliness and organization.
- Provided excellent customer service by addressing guest inquiries promptly.
- Collaborated with team members to ensure efficient service during peak hours.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Participated in training sessions to improve skills and knowledge of hospitality practices.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Helped resolve conflicts or disputes among guests or team members courteously, maintaining a harmonious working environment.
- Collaborated with housekeeping team to ensure room readiness and swift turnover
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
Education
High School Diploma -
American Highschool
Miami, FL2012
Skills
- Critical Thinking
- Problem Solving
- Leadership
- Customer service
- Customer relations
- Sales Presentation
- Operations management
- Organizational improvement
Languages
Spanish
Professional Working
Timeline
Warehouse Forklift Operator
Bedrosians Tile & Stone
01.2021 - 01.2022
Manager of Business Development and Sales
Flamingo Liquors
04.2019 - Current
Mechanical Technician
Southeast Transport
01.2019 - Current
Hospitality Team Member
Stadium Hotel
02.2016 - 02.2018
High School Diploma -
American Highschool