Craig Pitcock

Manage and the Michigan Line and employees that work there safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding way to stream line the operation while reducing costs and still providing excellent service to our customers.

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• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Fostered a culture of accountability among staff by setting clear expectations and holding individuals responsible for their actions or lack thereof when necessary.
• Evaluated employee performance regularly, providing constructive feedback and coaching as needed for professional growth.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.
• Monitored industry trends to stay abreast of the latest technologies and best practices in railway operations management.
• Implemented continuous improvement initiatives, leading to streamlined processes and reduced operational costs.

Manage, lead and inspire the employees of Toledo Terminal safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding way to stream line the operation while reducing costs and still providing excellent service to our customers.

• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Fostered a culture of accountability among staff by setting clear expectations and holding individuals responsible for their actions or lack thereof when necessary.
• Evaluated employee performance regularly, providing constructive feedback and coaching as needed for professional growth.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.
• Monitored industry trends to stay abreast of the latest technologies and best practices in railway operations management.
• Implemented continuous improvement initiatives, leading to streamlined processes and reduced operational costs.

Manage the train i am assigned to and ensure the freight gets to the destination safely.

• Communicated through various methods to conduct train movement.
• Contributed to on-time performance by swiftly addressing any operational issues or delays.
• Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections

Supervise and manage all operations within Chicago and the surrounding area, for all railroads located with in the territory.

Manage Chicago Terminal and the employees that work there safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding ways to stream line the operation while reducing costs and still providing excellent service to our customers.

• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.

Manage Toledo west and the employees that work there safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding ways to stream line the operation while reducing costs and still providing excellent service to our customers.

• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Fostered a culture of accountability among staff by setting clear expectations and holding individuals responsible for their actions or lack thereof when necessary.
• Evaluated employee performance regularly, providing constructive feedback and coaching as needed for professional growth.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.
• Monitored industry trends to stay abreast of the latest technologies and best practices in railway operations management.
• Implemented continuous improvement initiatives, leading to streamlined processes and reduced operational costs.

Manage, lead and inspire Detroit Terminal and the employees that work there safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding ways to stream line the operation while reducing costs and still providing excellent service to our customers.

• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Fostered a culture of accountability among staff by setting clear expectations and holding individuals responsible for their actions or lack thereof when necessary.
• Evaluated employee performance regularly, providing constructive feedback and coaching as needed for professional growth.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.
• Monitored industry trends to stay abreast of the latest technologies and best practices in railway operations management.
• Implemented continuous improvement initiatives, leading to streamlined processes and reduced operational costs.

Manage, lead and inspire Columbus Terminal and the employees that work there safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding ways to stream line the operation while reducing costs and still providing excellent service to our customers.

• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Elevated terminal performance by addressing infrastructure issues and prioritizing necessary maintenance projects.
• Fostered a culture of accountability among staff by setting clear expectations and holding individuals responsible for their actions or lack thereof when necessary.
• Evaluated employee performance regularly, providing constructive feedback and coaching as needed for professional growth.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.
• Monitored industry trends to stay abreast of the latest technologies and best practices in railway operations management.
• Implemented continuous improvement initiatives, leading to streamlined processes and reduced operational costs.

Manage, lead and inspire Kansas City Terminal and the employees that work there safely and efficiently all while managing cost by reducing overtime and crew starts. Promote safe operations while up holding the employees to the NS standards and FRA safety guidelines. constantly finding ways to stream line the operation while reducing costs and still providing excellent service to our customers.

• Established strong relationships with union leaders, promoting collaboration and fostering a positive work environment.
• Implemented work processes to meet or exceed customer expectations.
• Fostered a culture of accountability among staff by setting clear expectations and holding individuals responsible for their actions or lack thereof when necessary.
• Evaluated employee performance regularly, providing constructive feedback and coaching as needed for professional growth.
• Streamlined communication between departments, resulting in a more cohesive workforce and improved overall performance.
• Monitored industry trends to stay abreast of the latest technologies and best practices in railway operations management.
• Implemented continuous improvement initiatives, leading to streamlined processes and reduced operational costs.
• Participated in cross-departmental meetings to identify areas of collaboration and provide input on operational improvements.

Manage the train i was assigned to for the day from point A to Point B.

• Communicated through various methods to conduct train movement.
• Contributed to on-time performance by swiftly addressing any operational issues or delays.
• Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.