Summary
Overview
Work History
Education
Skills
Timeline
Barista

Craig Poston

Charleston,SC

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Shift Manager

Arby's
07.2021 - Current
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Dishwasher

Chik-Fil-A
Charleston, SC
10.2020 - Current
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.

Office Cleaner

Kimberly Weat
Charleston, SC
01.2020 - 01.2021

Emptied trashcans and transported waste to collection areas.

  • Operated buffers and burnishers to clean and polish floors.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles
  • Emptied trashcans and transported waste to collection areas

Education

Associate of Applied Science -

Trident Technical College
Charleston, SC

High School Diploma -

West Ashley High School
Charleston, SC
05.2019

Skills

  • Payment Processing
  • Accurate Money Handling
  • Opening and Closing Procedures
  • Cash Handling
  • Safety and Security Enforcement
  • Inventory and Supply Management
  • Shift Work
  • Cash Drawer Balancing
  • Employee Relationships
  • Operational Procedures
  • Job Assignments

Timeline

Shift Manager

Arby's
07.2021 - Current

Dishwasher

Chik-Fil-A
10.2020 - Current

Office Cleaner

Kimberly Weat
01.2020 - 01.2021

Associate of Applied Science -

Trident Technical College

High School Diploma -

West Ashley High School
Craig Poston