Craig Poston

Arby's Restaurant

Charleston, SC

06.2021 - Current

Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Assisted quality assurance by inspecting items and removing defective parts.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Cultivated warm relationships with regular customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Elevated customer satisfaction through followup and enthusiastic customer service.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Practiced good time management to deliver customers' prepared orders quickly and accurately.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.