Craig Preissinger
Joshua
Summary
Professional with solid background in managing retail environments. Adept at fostering team collaboration and driving results through effective leadership and adaptability. Skilled in inventory management, customer service, and staff development. Known for reliability and flexibility in meeting shifting demands of retail floor.
Overview
20
20
years of professional experience
Work History
Floor Manager
Cloudhouse Vapor
04.2019 - 01.2025
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 15 employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Oversaw supply restocking, area cleaning, and product organization.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Performed closing procedures daily by balancing cash drawers and reconciling credit card transactions.
Smokehouse Cook and Butcher
Whole Foods Arbor Trails
10.2016 - 03.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Grocery Team Member
Whole Foods Parkway
07.2012 - 10.2016
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in inventory management for optimal product availability and reduced waste.
Smokehouse Cook and Butcher
Whole Foods Gateway
05.2005 - 07.2012
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Education
Phlebotomy
Hill Junior College
Cleburne, TX04-2025
High School Diploma -
Joshua High School
Joshua, TX05-1996
Skills
- Customer relations and engagement
- Policy enforcement and compliance
- Order of draw
- Venipuncture techniques
- Butterfly needle technique
- Specimen handling and processing
- Capillary and syringe methods
- Employee management
- Store maintenance
- Stock management
- Performance improvements
Timeline
Floor Manager
Cloudhouse Vapor
04.2019 - 01.2025
Smokehouse Cook and Butcher
Whole Foods Arbor Trails
10.2016 - 03.2019
Grocery Team Member
Whole Foods Parkway
07.2012 - 10.2016
Smokehouse Cook and Butcher
Whole Foods Gateway
05.2005 - 07.2012
Phlebotomy
Hill Junior College
High School Diploma -
Joshua High School
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