Craig Pryor
Springfield,MO
Summary
Experienced Marketing Manager with over 7 years of experience in Timeshare Marketing. Excellent reputation for resolving problems, improving agent retention, and driving overall penetration rates.
Overview
12
12
years of professional experience
Work History
Director of Call Center Operations
Branson's Nantucket
01.2022 - 06.2024
- Increased Tour flow from 2,200 tours to 3,700 in 2023. I also increased package sales from 4,100 package sales to 9,800 in 2023.
- Implemented new processes and procedures in the activation department that led to increased production, increased revenue, decreased NQ's, and a more even tour flow.
Senior Marketing Manager
Hilton Grand Vacations
07.2021 - 01.2022
- Increased In-House penetration for both owner and non-owner lines.
- Projected accurate tour flow and built key relationships with our sales and resort partners.
Business Development Manager
Monster Reservations Group
06.2020 - 07.2021
- Increased tour flow by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Delivered sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
In-House Supervisor
Wyndham
06.2019 - 06.2020
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Sr. Marketing Leader
Capital Vacations
03.2018 - 06.2019
- Improved Blended In-House Penetration by 49% - 2,058 Qualified Tours 3/15/18 - 5/1/19; compared to 1,376 qualified tours 2/1/17 - 3/15/18
- Recruited, Trained, and Managed all In-House Concierges
- Supervised transition of Stormy Point Call Center to Capital Vacations
General Manager Of Operations
Summerwinds Resorts
05.2017 - 03.2018
- Spear-headed change from paper leads to Chase Automated Dialer System
- Oversaw telemarketing budget, sales, training, and recruiting
MIdwest Director Of Telemarketing
Spinnaker Resorts
06.2012 - 05.2017
- Set Company Records for Sales and Revenue for the Week, Month and Quarter for Telemarketing
- Started an office from scratch in Charlotte, NC to become top office in company after 1 year
Education
Bachelor of Science - Marketing
William Woods University
Fulton, MO05.2006
High School Diploma -
Salem High School
Salem, MO05.2002
Skills
- Experience creating marketing objectives
- Effective team leader
- Sales reporting
- Sales processes
- Strategic planning
- Team development
Timeline
Director of Call Center Operations
Branson's Nantucket
01.2022 - 06.2024
Senior Marketing Manager
Hilton Grand Vacations
07.2021 - 01.2022
Business Development Manager
Monster Reservations Group
06.2020 - 07.2021
In-House Supervisor
Wyndham
06.2019 - 06.2020
Sr. Marketing Leader
Capital Vacations
03.2018 - 06.2019
General Manager Of Operations
Summerwinds Resorts
05.2017 - 03.2018
MIdwest Director Of Telemarketing
Spinnaker Resorts
06.2012 - 05.2017
Bachelor of Science - Marketing
William Woods University
High School Diploma -
Salem High School
Similar Profiles
Rosalva CastilloRosalva Castillo
Senor Check Cashing at TELLER, Nantucket Bank NantucketSenor Check Cashing at TELLER, Nantucket Bank Nantucket
John Luca AnnunziataJohn Luca Annunziata
Sankaty Golf Head - Lifeguard & Pool Supervisor at NantucketSankaty Golf Head - Lifeguard & Pool Supervisor at Nantucket
Trey KornfeldTrey Kornfeld
Server/Bartender at The Nantucket Hotel & ResortServer/Bartender at The Nantucket Hotel & Resort