Craig Rader
Duncansville,PA
Summary
With a proven track record at NAPA Auto Parts, I excel in enhancing warehouse operations and team leadership. My expertise in shipping, receiving, and workplace safety, combined with a knack for fostering strong customer relationships, has consistently improved operational efficiency and team performance.
Overview
19
19
years of professional experience
Work History
Assistant Warehouse Manager
NAPA Auto Parts - Genuine Parts
09.2020 - Current
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
Stock Room Associate
NAPA Auto Parts - Genuine Parts
08.2020 - 09.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Shelved new and returned inventory according to proper storage procedures.
- Developed and maintained successful working relationships with colleagues.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
Outside Sales Representative
Fisher Auto Parts
01.2020 - 07.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Store Manager
Fisher Auto Parts
10.2017 - 12.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Store Manager
NAPA Auto Parts - Genuine Parts
06.2017 - 09.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
01.2016 - 06.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Counter Salesperson
NAPA Auto Parts - Genuine Parts
04.2014 - 01.2016
- Built strong rapport with customers, fostering loyalty and repeat business.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Supported store merchandising efforts by assisting with visual displays, replenishment, and pricing updates.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
Delivery Driver
NAPA Auto Parts - Genuine Parts
01.2014 - 04.2014
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Stock Room Associate
NAPA Auto Parts - Genuine Parts
06.2010 - 12.2013
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Shelved new and returned inventory according to proper storage procedures.
Emergency Medical Technician
AMED Ems
07.2006 - 06.2010
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Education
High School Diploma -
Hollidaysburg Sr High
Hollidaysburg, PANo Degree - Automotive / Light Diesel Repair
Greater Altoona Career And Technology Center
Altoona, PASkills
- Workplace safety
- Shipping and receiving
- Warehouse operations
- Load planning
- Stock control
- Supply chain
- Loading and unloading
- Customer care
- Team building and leadership
- Employee safety
- Team coaching
- Coaching and motivation
Timeline
Assistant Warehouse Manager
NAPA Auto Parts - Genuine Parts
09.2020 - Current
Stock Room Associate
NAPA Auto Parts - Genuine Parts
08.2020 - 09.2020
Outside Sales Representative
Fisher Auto Parts
01.2020 - 07.2020
Store Manager
Fisher Auto Parts
10.2017 - 12.2019
Store Manager
NAPA Auto Parts - Genuine Parts
06.2017 - 09.2017
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
01.2016 - 06.2017
Counter Salesperson
NAPA Auto Parts - Genuine Parts
04.2014 - 01.2016
Delivery Driver
NAPA Auto Parts - Genuine Parts
01.2014 - 04.2014
Stock Room Associate
NAPA Auto Parts - Genuine Parts
06.2010 - 12.2013
Emergency Medical Technician
AMED Ems
07.2006 - 06.2010
High School Diploma -
Hollidaysburg Sr High
No Degree - Automotive / Light Diesel Repair
Greater Altoona Career And Technology Center
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