Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig RAUSCH

Cedarburg,WI

Summary

Strategic Account Executive with proven success increasing sales and revenue through developing loyal account relationships. Articulate communicator with exceptional negotiation skills. Known for understanding customer needs and delivering effective solutions and promoting dynamic customer service, issue resolution and relationship building skills. Effective at maximizing repeat business opportunities, lead generation and resolving customer issues. Courteous and cordial with history increasing business opportunities through outstanding marketing initiatives, communication and dedication to customer service.

Overview

14
14
years of professional experience

Work History

Account Executive

Presidents Club Sports
Kenosha, WI
05.2023 - 10.2023
  • Sell corporate ticketing and hospitality packages to Fortune 1000 companies. (Masters, U.S. Open, PGA Championship, Ryder Cup, AT&T Pebble Beach Pro-Am, BMW Championship, Wells Fargo Championship, U.S. Senior Open, Waste Management Phoenix Open, Super Bowl, All Star Game, Kentucky Derby, NCAA).
  • Accountable for all daily and monthly personal / team quotas and goals.
  • Proactively seek new business and re-book existing clients to other venues.
  • Developed and implemented a comprehensive sales plan to increase revenue.
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
  • Identified potential new customers through research of industry trends and competitive analysis.

Sales Engineer

PartsBadger, LLC
Cedarburg, WI
03.2019 - 04.2023
  • Sales of CNC machined parts via cold calling and digital media and mailings.
  • Procured and demonstrated technical knowledge of CAD drawings 3D renderings in order to put together aggressive bids to customers
  • Optimize revenue streams by aggressively networking with purchasing agents, buyers and engineers in new and existing customers.
  • Analyzed customer requirements and identified solutions that best fit their business objectives.
  • Maintained a thorough understanding of the company's products, services, pricing policies, and promotional materials.
  • Collaborated with marketing team to create effective campaigns for new product launches.
  • Researched competitive products in order to develop strategic positioning within the market.
  • Responded promptly to customer inquiries regarding product specifications, pricing, availability.
  • Investigated customer complaints related to product performance or quality issues.
  • Compiled reports summarizing sales activity, forecasting future sales trends.
  • Evaluated customer feedback in order to identify areas of improvement for products and services.

Self Employed

Self Employed
Hiles, WI
06.2018 - 01.2019
  • Family owned business. Home repair and upkeep.
  • Family owned business. Home repair and upkeep. •
  • Maintenance / winterize boats and piers, repair, build decks, roof repair, etc., general home maintenance.

Team Lead – Sales Manager

International Sports Management, ISM
Milwaukee, WI
08.2015 - 03.2018
  • Sell corporate ticketing and hospitality packages to Fortune 1000 companies. (M PGA Championship, Ryder Cup, AT&T Pebble Beach Pro-Am, BMW Championship, Wells Fargo Championship, U.S. Senior Open, Super Bowl, All Star Game, Kentucky Derby, NCAA). • Promoted to Team Lead and Sales Manager.
  • Top Account Executive / Manager numerous months with proven sales and book of business to hit the ground running. (Averaged 157% of sales quota – 18 sales teams within the United States) mentor AE’s through the sales process and assist / close all sales.
  • Recruit and develop new AE’s which involve phone screens, and one-on-one interviews.
  • Daily / monthly reports to Sales Director and CEO.
  • Proactively seek new business and re-book existing clients to other venues.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Monitored team performance against targets, taking corrective action where necessary.

Account Executive / Inside Sales

eMarketing4business / Online Holdings, LLC
Waukesha, WI
03.2010 - 12.2014
  • Manage inbound / outbound call center to quickly understand the needs of the customer and sell appropriate internet product or service.
  • Proactively seek new business on a national basis by prospecting and qualifying self- generated leads.
  • Train new and existing employees in developing sales technique, closing skills, and on-going sales progression. • Maintain personal / team quotas and daily sales objectives.
  • Daily / monthly call, sales reports to CEO.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Created marketing materials, including brochures and presentations, to showcase products and services.
  • Maintained accurate records of all sales activities using CRM software systems.

Education

Some College (No Degree) - Business Management

UW-Whitwater
Whitewater, WI

Sales & Marketing -

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Progress Reporting
  • Data Analysis
  • Staff Management
  • Territory Management

Timeline

Account Executive

Presidents Club Sports
05.2023 - 10.2023

Sales Engineer

PartsBadger, LLC
03.2019 - 04.2023

Self Employed

Self Employed
06.2018 - 01.2019

Team Lead – Sales Manager

International Sports Management, ISM
08.2015 - 03.2018

Account Executive / Inside Sales

eMarketing4business / Online Holdings, LLC
03.2010 - 12.2014

Some College (No Degree) - Business Management

UW-Whitwater

Sales & Marketing -

Milwaukee Area Technical College

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Craig RAUSCH