Craig Rigby
Vero Beach,Florida
Summary
Proven server at ACTS Retirement-Life Community, adept in order management and fostering customer relationships, enhanced dining experiences through meticulous attention to dietary needs and efficient problem resolution. Skilled in food inspection and communication, consistently upheld high standards of service and restaurant hygiene, contributing to a positive reputation and customer satisfaction. Has hundreds of hours of community service and work experience, and understands how to efficiently get things done.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
ACTS Retirement-Life Community
02.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Volunteer
AFJROTC
08.2021 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Approached issues proactively to best meet current and future community needs.
- Kept case files updated, accurate and aligned with requirements.
Education
Vero Beach High School
Vero Beach, FL05.2025
Skills
- Food inspection
- Daily specials memorization
- Supply Restocking
- Order Management
- Order delivery practices
- Table Bussing
- Good with Windows Operating Systems
- Good with Computer Part Recognition
- Communication
Accomplishments
- Visited over half of the states and Canada
- Started a website for my JROTC group, and became one of the highest ranked cadets in the school
- Successfully started taking classes at a community college
- Getting high scores on the SAT and ACT, with 1380 and 31 respectively
Certification
- Adobe Photoshop 2022 Training - 2022-2023
- Adobe Illustrator 2023 Training - 2023-2024
Hobbies
- Long distance travel
- Watching movies
- Meeting new people
- Learning new skills, especially in STEM
Languages
English
Native or Bilingual
French
Elementary
Timeline
Server
ACTS Retirement-Life Community
02.2024 - Current
Volunteer
AFJROTC
08.2021 - Current
Vero Beach High School
- Adobe Photoshop 2022 Training - 2022-2023
- Adobe Illustrator 2023 Training - 2023-2024
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