+ Years of Professional Experience
Craig Russell
Rineyville,KY
Summary
Multi-talented Strategic Thinker, Management Analyst, and Human Resource Professional with 29 years of experience in business administration, development and operations leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills. Rich history propelling growth by fostering engaged, productive workforce.
Overview
20
20
Work History
Management Analyst, Lead Software Deployment Manager
Leidos
Fort Knox, KY
04.2023 - Current
- Reviews and develops functional programs, reports, analytics, materials, and software while conferring with strategic management on continuous process improvement
- Implements testing protocols to ensure compliance, usability, functionality, and survivability
- Incorporates end-user and stakeholder perspectives in reports, planning, recommendations, and enhancements
- Develops and implements operational concepts, plans, and strategies which directly impact Organizational HR systems on a global scale.
- Analyzed customer feedback surveys to identify trends in customer service issues.
- Assesses operational processes and policies, identifies areas of improvement, develops concepts of operations and implements balanced strategies focused on strategic, organizational, and people.
- Facilitates team meetings to discuss project progress, goals and objectives.
- Provides technical support in the development of strategic planning initiatives.
- Researches industry best practices related to organizational operations.
- Monitors and analyzes market and performance metrics against established standards and benchmarks, while assessing threats and opportunities.
- Coordinates with cross-functional teams in developing solutions for complex problems.
- Develops presentations for executive briefings on key performance indicators.
- Liaised between committees and remote facilities, delivering senior leadership decisions and reporting on individual branch performance metrics.
- Participated in developing control system plans, incorporating human resource considerations and ongoing management frameworks to maximize efficiency.
Director of Training and Development
US Army
Fort Knox, KY
10.2019 - 03.2023
- Energized operations across all business functions, including Human Resources, Talent Acquisition, Employee Training and Professional and Leadership Development, Advertising and Public Affairs and Logistics
- Managed the design, delivery and evaluation of learning initiatives and modernized course curricula at echelon supporting individual talent acquisition specialists through strategic leadership
- Trained over 8,000 personnel per year through the design of 18 synchronous and asynchronous courses that meet Army and Civilian accreditation standards, while coordinating with industry leading credentialing opportunities
- Advised National Leaders on recruiting policies, procedures, and operations while incorporating into doctrine and programs of instruction.
- Created a library of instructional materials and resources for use by trainers and learners.
- Coordinated with department heads to develop individual plans that addressed specific skill gaps.
- Facilitated discussions between stakeholders regarding current trends in the industry relevant to corporate learning objectives.
- Established standards for assessing effectiveness of training programs, monitored performance metrics and prepared reports on program results.
Deputy Chief of Operations
US Army
San Antonio, TX
01.2017 - 10.2019
- Managed daily operations of the talent acquisition organization employing 2,500+ personnel spanning 13 states with 48 company headquarters and 333 localized offices while ensuring compliance with applicable laws and regulations.
- Developed and implemented operational strategies to improve efficiency; reduced costs by $1MM while maximizing employee engagement, customer satisfaction and expertly managing $40MM in operations.
- Collaborated with localized leaders and Identified opportunities for process improvements and led initiatives to implement changes within the organization.
- Conducted regular meetings with staff members to discuss operational progress and provide feedback.
- Developed training programs for new employees to orient them with organizational processes, while upskilling the workforce seeking advanced responsibilities.
- Led organizational development changes, enabling organization to better respond and adapt to industry and market changes, achieved highest ratings during compliance inspections and highest productivity in organizational history.
Regional Director of Talent Acquisition, Leader Development, Training, Sales, and Marketing
US Army
Phoenix, AZ
08.2014 - 12.2016
- Led the operations and a team of 300 talent acquisition personnel, comprised of 6 districts and 39 offices
- Developed and implemented regional strategies, increase market share by 10%, broke productivity records, and surpassed compliance inspection standards.
- Assisted in the management of advertising, marketing, and operational budgeting while caring for the organization physically, mentally and spiritually.
- Conducted regular meetings with regional sales team to review performance, provide guidance, and foster a joint positive climate-winning culture.
- Trained, coached and mentored members of the regional sales leaders and teams to ensure goals were met.
- Analyzed market trends and competitor activities to develop strategies for success.
- Established relationships with key community partners, civic and government leaders to build trust, loyalty, increase access, and foster brand recognition in communities.
- Coordinated with marketing teams to design promotional campaigns that increased brand awareness in the region.
District Manager
US Army
St. Petersburg, FL
06.2012 - 08.2014
- Supervised 42 team members; ensured high standards of conduct and job related proficiency, while providing professional development and managing operations.
- Planned, supervised, resourced, and synchronized facilities, equipment, and marketing strategies in support of the recruiting operations, while promoting community awareness.
- Expertly led organization to be recognized as one of the top three companies in the southeast region of the United States
- Regularly communicated updates regarding changes in corporate policies or procedures to all employees.
- Created and maintained productive relationships with key stakeholders in the district.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
- Developed and implemented training programs to meet the needs of a diverse workforce.
- Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
Inspector General
US Army
Fort Knox, KY
07.2009 - 06.2012
- Conducted audits of financial and operational activities to ensure compliance with applicable laws, regulations, and policies.
- Developed audit programs and risk assessment models to identify areas of potential non-compliance or fraud.
- Reviewed personnel records for accuracy and completeness in accordance with federal guidelines.
- Investigated allegations of employee misconduct and waste, fraud, abuse in government operations.
- Analyzed data and prepared reports summarizing findings to senior management.
- Conducted interviews with relevant personnel to gather information related to audit objectives.
- Performed research on current laws, regulations, and best practices related to inspection work.
- Drafted recommendations based on audit results that could improve the efficiency of government operations.
- Provided technical advice on matters related to internal control systems, auditing standards, investigative techniques.
- Monitored progress of corrective action plans implemented as a result of audit findings.
- Participated in meetings with stakeholders to discuss findings from inspections or investigations.
- Advised department heads on methods for improving their processes or procedures for greater efficiency.
- Created and managed budgets for travel, training and teambuilding activities.
- Recruited and trained new employees to meet job requirements.
Education
Master of Science - MS - Human Resources Organizational Development
University of Louisville
12.2021
Master of Business Administration (MBA) - Quality Management
Trident University International
01.2012
Bachelor of Science Business Administration (B.S.B.A.) - Business Administration, Management and Operations
Trident University International
01.2010
Associate degree -
Pikes Peak State College
01.2000
Skills
- Strategic Planning
- Policy/Program Development
- Performance Evaluations
- Organizational Effectiveness
- Business Forecasting
- Program Administration
- Data Analysis
- Performance Improvement
- HRIS Technologies
- Program Optimization
- Change Management
- Human Resources
- Strategic Planning and Execution
- Relationship Building and Management
Certification
- Graduate Certificate in Adult Organizational Change in Higher Education - University of Louisville
- Graduate Certificate in Quality Systems Management - Trident University International
- Lean Six Sigma Black Belt (ICBB) Certificate - Trident University International
- Master Resiliency Trainer - US Army
- Equal Opportunity Leader - US Army
- Alcohol and Drug Abuse Team Leader - US Army
- Common Staff and Faculty Development - Instructor Course - US Army
- Commandant Pre-Command Course - US Army
- Secret Security Clearance - US Army
- HR Recruiting Communication Strategies to Attract and Retain Top Talent - LinkedIn
- How to Manage High-Stakes Conflict - LinkedIn
- Root Cause Analysis: Getting to the Root of Business Problems - LinkedIn
- Scrum: The Basics - LinkedIn
Degrees
- MS
- MBA
- BSBA
Affiliations
- Active member of the Association of the United States Army and Bluegrass Sergeants Major Association
- Volunteer Southeast Christian Church
Accomplishments
- Phi Kappa Phi Honor Society
- Honorary Kentucky Colonel
- Several Awards for Historic District, Regional, and National Achievements
References
References available upon request.
Timeline
Management Analyst, Lead Software Deployment Manager
Leidos
04.2023 - Current
Director of Training and Development
US Army
10.2019 - 03.2023
Deputy Chief of Operations
US Army
01.2017 - 10.2019
Regional Director of Talent Acquisition, Leader Development, Training, Sales, and Marketing
US Army
08.2014 - 12.2016
District Manager
US Army
06.2012 - 08.2014
Inspector General
US Army
07.2009 - 06.2012
Master of Science - MS - Human Resources Organizational Development
University of Louisville
Master of Business Administration (MBA) - Quality Management
Trident University International
Bachelor of Science Business Administration (B.S.B.A.) - Business Administration, Management and Operations
Trident University International
Associate degree -
Pikes Peak State College
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