Craig Saucier
Midland City,AL
Summary
Dynamic Master Plumber with extensive experience at Fast AZ Services, excelling in expert troubleshooting and plumbing code compliance. Proven track record of enhancing customer satisfaction through effective communication and innovative solutions. Skilled in pump installation and committed to delivering high-quality service while optimizing operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Master Plumber
Fast AZ Services
Dothan Al
08.2025 - Current
- Installed and repaired plumbing systems, ensuring compliance with local codes and regulations.
- Conducted routine maintenance on plumbing fixtures, enhancing system efficiency and longevity.
- Diagnosed plumbing issues using advanced tools and techniques for effective troubleshooting.
- Collaborated with contractors to coordinate plumbing installations in residential and commercial projects.
- Managed inventory of plumbing supplies, optimizing resource allocation for ongoing projects.
- Improved workflow processes by implementing new techniques for pipe installation and repair efficiency.
- Contributed to the company''s reputation for excellence by consistently meeting or exceeding performance metrics related to workmanship quality, timeliness of service delivery, and customer satisfaction ratings.
Master Plumber
Woodham Plumbing
Dothan Al
07.2021 - 08.2025
- Enhanced customer satisfaction by accurately diagnosing and repairing complex plumbing issues in a timely manner.
- Delivered exceptional customer service, resolving issues promptly while maintaining open lines of communication with clients throughout the process.
- Strengthened relationships with key vendors and suppliers through regular communication and collaboration, ensuring timely delivery of high-quality materials at competitive prices.
- Improved overall efficiency by implementing new processes for scheduling service calls, prioritizing urgent repairs, and managing workflow among team members.
- Installed plumbing systems in residential and commercial buildings, ensuring compliance with local codes.
- Diagnosed and repaired leaks, clogs, and other plumbing issues efficiently to minimize downtime.
- Maintained accurate records of services performed and materials used for customer billing purposes.
Master Plumber
Goolsby Plumbing
07.2019 - 05.2021
- Adapted quickly to new plumbing technologies, staying ahead in industry.
- Enhanced team performance by implementing new technologies and tools for plumbing repairs.
- Customized plumbing systems to meet specific client needs, increasing customer satisfaction.
- Trained new plumbers in best practices, enhancing team efficiency and service quality.
- Facilitated workshops on water conservation techniques, promoting sustainable practices among clients.
- Improved system longevity with regular maintenance and timely upgrades.
- Solved complex plumbing emergencies, minimizing property damage and client inconvenience.
Business Owner/Operator
CDS Plumbing
01.2015 - 12.2018
- Installed and repaired plumbing systems, ensuring compliance with local building codes.
- Diagnosed plumbing issues using industry-standard tools and techniques.
- Trained junior staff on safety protocols and proper tool usage for plumbing tasks.
- Implemented best practices for system maintenance, enhancing overall service quality.
- Oversaw project timelines, coordinating resources to meet client expectations consistently.
- Developed and implemented business strategies to enhance operational efficiency.
- Managed daily financial operations, including budgeting and expense tracking.
- Oversaw customer service initiatives, improving client satisfaction and retention rates.
- Streamlined inventory management processes to reduce costs and minimize waste.
- Conducted market research to identify new business opportunities and trends.
Skills
- Pump installation
- Water heater repair
- Expert troubleshooting
- Sewer line maintenance
- Gas line installation
- Residential plumbing
- Commercial plumbing
- Backflow prevention
- Plumbing code compliance
- Blueprint interpretation
- Leak detection
- Septic system expertise
- Preventative maintenance
- Skilled with both hand and power tools
- Equipment operation
- Remodels and new construction
Certification
Master Plumbing Certification
Timeline
Master Plumber
Fast AZ Services
08.2025 - Current
Master Plumber
Woodham Plumbing
07.2021 - 08.2025
Master Plumber
Goolsby Plumbing
07.2019 - 05.2021
Business Owner/Operator
CDS Plumbing
01.2015 - 12.2018