Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals!
Overview
8
8
years of professional experience
Work History
Maintenance Worker
Wantangh State Park
06.2019 - Current
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Followed safety precautions to avoid personal injury and provide safe work environment.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Shop Manager
Aesthetic Wrks
09.2020 - Current
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Mentored team members to enhance professional development and accountability in workplace.
Interacted well with customers to build connections and nurture relationships.
Developed new promotional campaigns to attract new customers.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Mitigated business risks by working closely with staff members and assessing performance.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Part Time Courier/Dock Worker
DHL
05.2021 - 02.2023
Followed verbal and written instructions to properly move and ship products.
Used fork lifts, hand truck, and pallet jacks to move materials on dock.
Used hand-held scanners and physical logs to accurately track item movements.
Inspected cargo for proper packaging to meet safety and security regulations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
Prevented load shifting or damage by using bracing and strapping techniques.
Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Successfully navigated large shipments of materials through tight spaces and busy facilities.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Assisted in receiving, stocking and distribution of merchandise.
Food Runner/Bus Boy
Arturo's Restaurant
11.2015 - 05.2017
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Assisted with bussing tables and cleaning up spills.
Youth Conservation Corps (YCC) crewmember at York River State Park, Sky Meadows State Park, and Grayson Highlands State ParkYouth Conservation Corps (YCC) crewmember at York River State Park, Sky Meadows State Park, and Grayson Highlands State Park