Craig Seastrunk
Beaumont,TX
Summary
High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Inspector III
Core Labs (Saybolt)
10.2016 - 03.2023
- Performed visual cleanliness inspections of tanks including entering confined spaces.
- Verified the accuracy of measurement equipment.
- Worked safely in the presence of hazardous materials as defined in the appropriate Material Safety Data Sheets.
- Took product measurements and samples; accurately and promptly performed related calculations; completed required reports and forms clearly and promptly; performed inventories; did non-petroleum or chemical inspection assignments.
- Performed other inspection department duties assigned by the Manager or Scheduler.
- Exercised procedural, safety and quality requirements specified in Saybolt procedures manuals, the Global Safety Manual, and Core Laboratories/Saybolt Company polices.
- Attended training and pass appropriate examinations in petroleum, chemical and gas inspection procedures, including Right-to-Know training, hazardous materials transportation, and other safety training required by applicable regulations.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
Inspector I
SGS
10.2014 - 10.2016
- Recorded inspection and tested data, such as weight, temperature, grade, and moisture content, and number inspected and graded.
- Collected and selected samples for testing and for use as model.
- Read work order to determine inspection criteria and to verify identification numbers and product type.
- Computed percentages and averages, using formulas and calculator, and prepared reports of inspection and tested findings.
- Tested samples, materials, and products, using test equipment, such as thermometer, voltmeter, moisture meter, and tensiometer, for conformance to specifications.
- Measured dimensions of product, using measuring instruments, such as rulers, calipers, gauges, and micrometers, to verify conformance to specifications.
- Peformed quantity determination inspections of ships, barges and pipeline transfers of petroleum, petrochemical and chemical products.
- Physically sample, measure, and take temperature of vessel's tanks and shore tanks utilizing a variety of methods dictated by company and API procedures.
VLO Inspector
Intertek
01.2014 - 10.2014
- Perform by specified methodology, visual observation, and sampling of bulk, bagged, or liquid agricultural commodities.
- Perform Vessel Loading Observation and track all damaged goods for the client.
- Communicate and coordinate with facility, transport, and Company personnel to promote smooth exercise of duties assigned.
- Monitor the availability of the supplies needed for the above processes, and to make any needs for such supplies known to the Dispatcher or Coordinator.
- Organize and coordinate tasks so that services are rendered, and reports and samples are submitted in a timely manner.
- Verify and communicate the results obtained, and to make the entries into the appropriate media, whether print or electronic, required to ensure the validity and traceability of the information.
- Carry out the above responsibilities, and all others which may be assigned, in a manner demonstrating support for and adherence to the Company's Safety Policy and Procedures, Quality Policy and Procedures, Ethics Policy, Environmental Management System, Vision and Strategy, and to exercise good judgment, common sense, and diplomacy in so doing.
General Dynamics Information Technology
Supervisor, Customer Service (CCO)
08.2013 - 12.2013
- Managed, developed, and coached 30 CSRs to assure productivity, quality, attendance, and timeliness of work in the completion of assigned projects and departmental goals.
- Performed tasks to assure service level requirements and adherence goals (such as real-time adherence (RTA) and average handle time (AHT) are met.
- Assumed leadership responsibility for department tasks and contact center activities as required.
- Worked closely with CSRs and other supervisors, customer service managers, and program managers within functional areas of the contact center.
- Participated in the interview process and recommend hiring contact center staff.
- Facilitated and deliver training as required under department guidelines including essential job training
- Supported and enforced contact center expectations as well as departmental and corporate policies and procedures.
- Maintained schedule flexibility due to business needs; anticipate assigned shift change at any time.
- Reviewed contract scope and requirements.
Area Supervisor, Customer Service
TEXAS GAS SERVICE (ONEOK)
10.2004 - 12.2012
- Planned and established work schedules, assignments, and production sequences, to meet production goals
- Modified time lines and work schedules according to company needs
- Managed staff of 4 technicians and 2 office support personnel in customer services department to exceed service expectations
- Reviewed and analyzed production, quality control, maintenance, and operational reports to ascertain cause of nonconformity with product operating specifications
- Motivated personnel to perform at top efficiency levels
- Implemented higher performance standards for field technicians, and improved overall quality, satisfaction, and customer retention
- Participated in Emergency Response Liaison Meetings with emergency officials, public officials, excavators and employees.
- Reviewed operations and accounting records and reports to determine the feasibility of production estimates and evaluate current production
- Conferred with other supervisors to coordinate operations and activities within departments and between departments
- Maintained operations data, such as time, production, and cost records and prepared management reports
- Recommended and implemented measures to motivate employees and improve production methods, equipment performance, product quality, and efficiency
- Demonstrated equipment operations and work procedures to new employees and assigned employees to experienced workers for training
Education
Bachelor of Science - Architecture
Prairie View A & M University
Prairie View, TX05.1984
Skills
- Industry Standards
- Quantity Verification
- Safety Awareness
- Compliance Training
- IFIA Certified
Certification
- IFIA Certified
Timeline
Inspector III
Core Labs (Saybolt)
10.2016 - 03.2023
Inspector I
SGS
10.2014 - 10.2016
VLO Inspector
Intertek
01.2014 - 10.2014
General Dynamics Information Technology
Supervisor, Customer Service (CCO)
08.2013 - 12.2013
Area Supervisor, Customer Service
TEXAS GAS SERVICE (ONEOK)
10.2004 - 12.2012
Bachelor of Science - Architecture
Prairie View A & M University
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