Consumer Products
Open To Work
CRAIG SHOWALTER
BSH Home Appliances Group
San Jacinto,CA
Work Preference
Desired Job Title
Product Specialist
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$75000/yr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing
Results-driven professional with management expertise in high-traffic inbound call center environments, focused on customer satisfaction. Skilled in desktop publishing and technical literature creation, alongside intranet development and HTML. Experienced with MS Word, Excel, Outlook, Adobe Acrobat, and Photoshop, while possessing foundational knowledge in MS FrontPage and Adobe Illustrator. Leverages diverse skills to improve operational efficiency and enhance customer engagement.
15
years of professional experience
Work History
Product Specialist
15 Years 1 Month
BSH Home Appliances Group - Irvine, CA | 08.2010 - 09.2025
- Developed and maintained comprehensive product training materials for internal stakeholders and external partners.
- Collaborated with cross-functional teams to enhance product knowledge and support sales initiatives.
- Assisted in analyzing customer feedback to drive product improvements and enhance user experience.
- Conducted market research to identify industry trends, informing product development strategies.
Education
Completed trade school course - Hydraulic Engineering
UCLA - City of Los Angeles
Accumulated credits - Police science major
Long Beach City College - Long Beach
Skills
In-home appliance troubleshooting
Instruction in technical training methods
Innovative product development
Oversight of product compliance
Industry assessment
Development of testing protocols
Product performance evaluation
Safety documentation for products
Accomplishments
- Supervised team of 25 staff members.25
- Achieved Results through effectively helping with Staff.
- Achieved Results by introducing Systems for Specif tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.Completed tasks with accuracy and efficiency.by completing [Task] with accuracy and efficiency.
Timeline
Product Specialist
BSH Home Appliances Group
08.2010 - 09.2025Read more
Long Beach City College - Accumulated credits, Police science major
Read more
UCLA - Completed trade school course, Hydraulic Engineering
Read more