Craig Sloan
Chesapeake,VA
Summary
Dynamic and results-driven professional with experience at The Butcher's Son Inc. Skilled in critical thinking and problem resolution, consistently maintaining high food quality and presentation standards. Proven ability to enhance customer satisfaction through effective communication and relationship building in fast-paced environments. Committed to optimizing operations and minimizing waste.
Overview
9
9
years of professional experience
Work History
Prep Chef
The Butcher's Son Inc.
08.2022 - Current
- Contributed to a positive working environment through effective communication and teamwork practices.
- Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.
- Rotated through all prep stations to learn different techniques.
Overnight Stocker
Kroger
09.2021 - 07.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Dishwasher
Surf Rider Restaurant Group
06.2020 - 08.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Host/Busser
Surf Rider Restaurant Group
06.2016 - 05.2020
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported needs of 10+ person wait staff who attended to specific needs of countless customers daily for a busy restaurant with social relevancy and intentionality.
Education
Associate of Applied Science - Computer Science
Tidewater Community College
Norfolk, VA06-2026
Skills
- Critical thinking
- Problem resolution
- Relationship building
- Conflict resolution
- Safe food handling procedures
- Cleanliness and sanitation
- Customer service
Languages
English
Native or Bilingual
Timeline
Prep Chef
The Butcher's Son Inc.
08.2022 - Current
Overnight Stocker
Kroger
09.2021 - 07.2022
Dishwasher
Surf Rider Restaurant Group
06.2020 - 08.2021
Host/Busser
Surf Rider Restaurant Group
06.2016 - 05.2020
Associate of Applied Science - Computer Science
Tidewater Community College
Similar Profiles
Daniel Thompson JrDaniel Thompson Jr
Dishwasher at The Butcher's SonDishwasher at The Butcher's Son
Jeremy GanslerJeremy Gansler
Manager at Butcher's Chophouse and BarManager at Butcher's Chophouse and Bar
Griffin PayneGriffin Payne
Counter Clerk at Butcher's MarketCounter Clerk at Butcher's Market
Kevin UrquhartKevin Urquhart
LOCKHEED MARTIN at WAREHOUSEMANGERLOCKHEED MARTIN at WAREHOUSEMANGER
Darren L. MartinDarren L. Martin
Senior Sales Executive at Audacy IncSenior Sales Executive at Audacy Inc