Craig Smith
Manorville,NY
Summary
Dynamic leader with a proven track record at Retlaw Home Remodel, excelling in strategic planning and operational excellence. Enhanced customer satisfaction through innovative initiatives and strong team building. As a Home Inspector, identified safety hazards and educated clients, showcasing a commitment to ethical standards and client service.
Overview
21
21
years of professional experience
Work History
President/Project Manager
Retlaw Home Remodel
Manorville, NY
09.2005 - 03.2025
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Home Inspector
Fine Tooth Home Inspections
Manorville, NY
01.2004 - 01.2009
- Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
- Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
- Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
- Educated clients on proper home maintenance practices, reducing future repair costs.
Education
Marketing
Dowling College
Oakdale, NYAssociate of Arts - Business
Suffolk County Community College
Selden, NY06-1994
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Timeline
President/Project Manager
Retlaw Home Remodel
09.2005 - 03.2025
Home Inspector
Fine Tooth Home Inspections
01.2004 - 01.2009
Marketing
Dowling College
Associate of Arts - Business
Suffolk County Community College
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