Craig Steven Chambers
Augusta Ga,USA
Summary
Strategic Senior Leader in Facilities Management with expertise in managing multi-million dollar budgets and executing large-scale capital projects. Focused on staff development and environmental safety, driving operational efficiency and organizational success through effective planning and execution.
Overview
32
32
years of professional experience
Work History
Senior Vice President, Facilities Management
Waypoint Residential
Boca Raton, Florida
09.2016 - Current
- Managed maintenance and facilities operations for the portfolio, ensuring operational efficiency and compliance.
- Budgets & Proformas Development & Review
- Capital Projects & Asset Preservation
- Critical Systems Oversight and Compliance
- Implemented life safety protocols and risk management
- Ensured adherence to environmental regulations
- Coordinated emergency management for events, ensuring preparedness and safety compliance.
- Developed and facilitated training programs for staff, enhancing team skills and operational knowledge.
- Standard Operating Procedures Development
- Conducted thorough due diligence on transactions
Facilities Director
Hunt Military Housing
Barksdale A.F.B., Bossier City
05.2015 - 09.2015
- Managed maintenance operations and customer service for five communities with 1,080 homes at Barksdale Air Force Base, ensuring resident satisfaction and operational efficiency.
- Federal, State, and Local environmental Compliance Management
- Developed and implemented compliance program for EPA, ABS, LBP, and SWPPS, ensuring adherence to federal, state, and local regulations.
- Procurement and management of more than $5,000,000.00 of Capital and Operational expenditures
- Oversaw eighteen staff members, two managers, and all third-party vendors, coordinating efforts to meet operational goals and service delivery standards.
- Ensured compliance and oversight of maintenance for a fleet of 20 service vehicles
Facilities Manager
Balfour Beatty Communities
Ft. Gordon, Ga.
08.2009 - 11.2014
- The facilities and maintenance operations for six residential communities that total 1158 homes within the Ft. Gordon Cyber Command Installation.
- Procured and managed $7,000,000 annually in operational expenditures, ensuring efficient allocation of resources.
- Management of twenty-one staff members, three managers and all third-party vendor support.
- Led capital and asset preservation projects, including completion of Lake View Non-Com Officers Community (326 homes), large-scale roof replacements, community demolitions, fire restorations, lead-based paint remediation, vinyl siding replacements, and sidewalk and parking area improvements.
- Coordinated emergency tree removal project during 2014 polar vortex, overseeing $1,000,000 in services delivered within 5 weeks.
- Ensured compliance with federal, state, and local environmental regulations.
- Oversaw compliance and maintenance of 24 service vehicles to ensure operational readiness.
- Received fourteen awards and coins for outstanding performance in facilities management.
Facilities Director, Southern Region
Equity Residential Services LLC.
Chicago, IL
08.2005 - 12.2008
- Led management of facilities for 187 properties, ensuring operational efficiency across four states.
- Provided facilities support and guidance to Executive Vice President of South-Eastern Region while managing regional facilities managers, capital project managers, and central services team managers.
- Developed standard operating procedures to enhance consistency and operational effectiveness across all properties.
- Capital projects and asset preservation oversight and management
- Executed specialized strategies to preserve unique property assets, ensuring their long-term value and sustainability.
- Implemented life safety protocols and risk management strategies for properties.
- Ensured adherence to environmental regulations and standards across all properties.
- Fire protection oversight and management
- Management of all emergency services to include weather events
- Property acquisition and disposition, due diligence.
Regional Service Director, Southeastern Region
Mid-America Apartment Communities
Memphis, TN
02.2002 - 08.2005
- Directed daily facilities operations for all sites in southeastern portfolio, ensuring operational effectiveness.
- Spearheaded capital projects and asset improvements in southeastern portfolio, including contract negotiations.
- Conducted due diligence and developed capital acquisition strategies for properties in the southeastern portfolio.
- Managed property damages, coordinating emergency services and developing contracts.
- Oversaw facilities and maintenance for thirty-seven communities across three states, supporting 11,000 units.
Resident Manager
Vintage Creek Apartments
Augusta, Ga.
01.1999 - 01.2001
- Daily operation of a 104-unit garden style apartment community.
- Identified and resolved resident and property-related issues promptly, documenting incidents and maintaining compliance with procedures.
- Collected and processed monthly rent, posted 3-day notices and related rent collection tasks.
- Perused residents regarding delinquent rent.
- Reviewed, approved, and processed invoices daily, ensuring timely payments to vendors.
- Completed Lease Concerns and follow-up with residents as needed.
- Reviewed monthly financial statements and budget variances and complete monthly financial reports.
- Participated in the completion of the annual budget, capital project selection, budget recap/summary and the year-end property reporting.
- Completed weekly reports and other reporting tasks.
- Prepared monthly staff schedule.
- Reviewed PTO requests to ensure adequate staffing.
- Processed payroll for staff on a bi-weekly basis to ensure timely employee payments.
- Managed special projects and additional responsibilities, adapting to changing priorities and ensuring completion.
Region Property Manager, AVP's Assistant
Concord Management Limited
Mainland, Fl.
01.1994 - 01.1999
- Oversight of a 9-community tax credit portfolio in the state Florida.
- Monitored and made recommendations on marketing activities, reviewed occupancy status, and suggested rent schedules to enhance community performance.
- Resolved resident relation issues, resulting in improved community satisfaction and resident retention.
- Inspected properties to ensure the highest standards are maintained; evaluated maintenance, grounds, and housekeeping operations.
- Conducted periodic inspection of vacant apartments for market-ready condition.
- Developed corrective programs for apartment communities.
- Reviewed and audited property administrative, accounting, and maintenance areas for compliance with established policies and procedures; approved exceptions to maintain operational integrity.
- Supervised and coordinated preparation of annual operating and capital budgets.
- Monitored and made recommendations on budget performance and prepared monthly or quarterly summary report of same.
- Hired, trained, supervised, and terminated employees according to company policies.
- Performed evaluations on supervised employees; assisted Property Managers with site-level employees.
- Approved all new hires, status changes, and terminations for on-site personnel.
- Reviewed and approved expenditures within specified budgetary guidelines.
Education
Timeline
Senior Vice President, Facilities Management
Waypoint Residential
09.2016 - Current
Facilities Director
Hunt Military Housing
05.2015 - 09.2015
Facilities Manager
Balfour Beatty Communities
08.2009 - 11.2014
Facilities Director, Southern Region
Equity Residential Services LLC.
08.2005 - 12.2008
Regional Service Director, Southeastern Region
Mid-America Apartment Communities
02.2002 - 08.2005
Resident Manager
Vintage Creek Apartments
01.1999 - 01.2001
Region Property Manager, AVP's Assistant
Concord Management Limited
01.1994 - 01.1999