Craig Suhrke
WI
Summary
Dynamic Information Technology professional with a B.S. in Cyber Operations and over a decade of specialized experience in digital banking fraud prevention, risk assessment, and technical support. Expertise includes threat detection, vulnerability management, incident response, and digital forensics (DFIR), along with proficiency in SIEM/SOAR tools, network security, penetration testing, and security automation. Certified in CompTIA Security+ and CySA+, with practical skills in malware analysis and forensic investigations, and a proven track record of implementing robust security frameworks such as NIST and MITRE ATT&CK. Committed to enhancing organizational security posture through innovative solutions and strategic risk management.
Overview
17
17
years of professional experience
1
1
Certification
Work History
ITS Desktop Technician
Capital Credit Union
De Pere, WI
09.2025 - Current
- Diagnose and resolve hardware, software, and peripheral issues for desktops, laptops, printers, and mobile devices
- Provide Tier 1/2 technical support to end users via phone, email, chat, and in-person
- Troubleshoot network connectivity problems including Wi-Fi, LAN, and assisted in transition from SSL to IPsec VPN configurations
- Perform secure asset device imaging, configuration, and deployment of new workstations with security-hardened images
- Manage user accounts in Active Directory, including creation, modification, and deactivation following least privilege principles
- Support patch management and workstation updates to ensure compliance with organizational security standards
- Created custom Powershell scripts to identify registry key values and repair
- Identify and report potential security risks and support compliance audits and asset tracking
Risk Assessment Analyst (Intern)
University of Arizona - Cybersecurity Clinic
08.2025 - 12.2025
- Performed academic and applied research; authored technical reports and research papers tailored to client needs
- Conducted cybersecurity assessments to identify vulnerabilities in systems and processes.
- Communicated assessment requirements with clients through video conferencing and stakeholder meetings
- Delivered risk assessment results and developed remediation roadmap for identified vulnerabilities
- Designed and delivered cybersecurity awareness training to business owners and staff as part of risk mitigation strategy
Branch Manager
JPMorgan Chase
Green Bay, WI
04.2011 - 09.2025
- Led branch to $30MM growth on $300MM in assets under management through strategic planning and team development
- Specialized in digital banking fraud investigation, responding to identity theft and online fraud cases
- Conducted in-depth analysis of fraud patterns, identifying tactics, techniques, and procedures (TTPs) used by threat actors
- Educated clients on cybersecurity best practices including account security, phishing detection, and social engineering awareness
- Led digital transformation initiative, integrating Salesforce CRM while enhancing digital security controls for customers
- Provided technical leadership by training 15 employees on banking technologies, security protocols, and privacy protections
- Developed and coached team members through consistent feedback and performance management
- Led branch operations, ensuring compliance with regulatory standards and internal policies.
- Developed and implemented strategic initiatives to enhance customer satisfaction and service delivery.
Telecom Representative
Sprint
01.2009 - 01.2011
- Assisted customers with device setup and troubleshooting on cellular networks, emphasizing secure usage and privacy
- Educated clients on best practices for securing personal data and avoiding digital threats
- Managed secure device configurations and provisioning for cellular network operations
Education
Bachelor of Science - Cyber Operations
University of Arizona
Tucson, AZ12.2025
Bachelor of Science - Philosophy
University of Wisconsin
Stevens Point, WI01.2007
Skills
- Security Tools & SIEM Security Onion, CrowdStrike Falcon, Splunk, Kibana, SOAR automation, Nessus
- Network Security Firewalls, ACLs, Virtual Networks, Wireshark, PCAP Analysis, Cryptography, PKI
- Threat Intelligence & IR Threat Intel Reports, Log Analysis, TTPs, Vulnerability Assessment, MITRE ATT&CK
- Digital Forensics Autopsy, Volatility Framework, Registry Hive Analysis, Memory Analysis, Timeline Reconstruction
- Programming & Scripting Python (automation, regex, web scraping), SQL (database queries, creation)
- Security Frameworks OWASP Top 10, NIST, MITRE ATT&CK & Defend, CIS Controls, Network/OS Hardening
Certification
- CompTIA Security+ (July 2022)
- CompTIA CySA+ (January 2023)
- TryHackMe SOC Level 1 Path Completion (December 2025)
- Hack the Box – Certified Penetration Testing Specialist (Currently Pursuing)
COMPETITIONS & PROFESSIONAL DEVELOPMENT
- Placed top 5% in National Cyber League Spring 2025 Competition with University of Arizona Cyber Saguaros Team, solving challenges in cryptography, network traffic analysis, and web application security
- Attended U.S. Cyber Challenge Camps (Spring 2025)
- Attended grassr00tz Cybersecurity Conference (2022, 2023, 2024)
- Completed Linux Command Line for Analysts & Operators training by Hal Pomeranz
- Completed Linux Forensics training by Hal Pomeranz
- Top 5% on TryHackMe
Timeline
ITS Desktop Technician
Capital Credit Union
09.2025 - Current
Risk Assessment Analyst (Intern)
University of Arizona - Cybersecurity Clinic
08.2025 - 12.2025
Branch Manager
JPMorgan Chase
04.2011 - 09.2025
Telecom Representative
Sprint
01.2009 - 01.2011
Bachelor of Science - Cyber Operations
University of Arizona
Bachelor of Science - Philosophy
University of Wisconsin