Craig Sullivan
El Granada,CA
Summary
Award-winning business leader with 20 years of experience at healthcare companies in developing and executing communication and change management strategies to enhance employee engagement and deliver measurable business outcomes. Passionate about the use of storytelling and creativity in bringing to life in meaningful and memorable ways a company's mission, purpose and impact.
Overview
21
21
years of professional experience
Work History
Associate Director, Leadership Communications
Gilead Sciences
08.2021 - Current
- Responsible for developing and executing the strategic communications for Gilead’s Pharmaceutical Development & Manufacturing (PDM) global organization with 3,000 remote and site-based employees in multiple countries and time zones.
- Developed inspiring stories, engaging presentations and unique videos and infographics to create a deeper understanding of and appreciation for the organization's role as an engine of innovation for patients.
- Revamped the organization's intranet and launched a new social engagement platform to enhance the organization's ability to share critical information, connect and celebrate key accomplishments.
- Launched an informative, inspiring and playful campaign called "PDM on Tour" that enabled employees to join the new leader in visiting and deepening her understanding of the organization's sites and functions through real-time blog posts and videos.
- Established greater communications discipline with 50 PDM extended leadership team members through an approach with key messaging, guiding principles, service levels by impact, internal channels with purpose and cadence, and measurements.
- Developed the organization's Listening and Recognition approaches to ensure employees felt heard, included and appreciated for their contributions.
- Received a key contributor award and top achiever performance rating.
Principal Manager, Internal Communications
Genentech
05.2012 - 08.2021
- Owned and executed the overall HR communication strategy to create an engaging experience for the company's 13,000 employees where everyone was inspired to contribute their best every day.
- Was responsible for Genentech's appearance on Fortune's Best Companies to Work For List three years in a row by managing the cross-functional team that audited the company's culture best practices and developed the submission.
- Raised the HR SVP's visibility, showcased her leadership and deepened employee trust through her company-wide presentations, emails, videos, blogs, intranet stories and external opportunities.
- Ensured the company-wide communications were strategic and people-centric by using advanced market research techniques to tease insights from our employee surveys.
- Strengthened the 100 plus senior leaders' connectivity, sense of community and ability to speak with one voice through an Officers' communications strategy, which included the CEO's quarterly meetings, a digital Officers' hub and key messaging documents.
- Strengthened overall employee engagement by launching the first-ever people leader communications strategy to ensure the company's more than 1,000 people managers were equipped to support and communicate key changes.
- Inspired enthusiasm and a deeper trust in the company's commitment to Diversity and Inclusion by managing the communications for its first-ever representation and pay gap data.
- Managed crisis and change communications to ensure sensitive and HR-related issues didn't impact the company's reputation and employee engagement.
- Received top achiever performance ratings and a Ragan’s Employee Communications Award.
Senior Manager, Communications
Pfizer Inc
01.2004 - 01.2011
- Developed strategic communications plans to advance the business objectives of Pfizer’s Oncology, Ophthalmology, and Inflammation Research, Development and Commercial (RDC) organizations
- Was responsible for managing the editorial calendar for hundreds of internal stories designed to inform, inspire and engage employees about the company's innovation, transformation progress and exciting new medicines.
- Created compelling "The Patients Are Waiting" and 'The Science Behind the Medicine' videos to showcase to general audiences the impact of the company's innovation on people's lives.
Education
MBA - Business Administration
University of California, San Diego
La Jolla, CA09-2011
Bachelor of Arts - English Language
University of Michigan
Ann Arbor, MI12-1995
Skills
- Change Management
- Culture Building
- Employee & Executive Communications
- Event Management
- HR Communications
- Project Management
- Storytelling
- Systems Thinking
Timeline
Associate Director, Leadership Communications
Gilead Sciences
08.2021 - Current
Principal Manager, Internal Communications
Genentech
05.2012 - 08.2021
Senior Manager, Communications
Pfizer Inc
01.2004 - 01.2011
MBA - Business Administration
University of California, San Diego
Bachelor of Arts - English Language
University of Michigan
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