Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Takashima

Kent,WA

Summary

Senior Account Executive with 3 years in the SaaS industry. Presidents Club winner, hitting 120% of quota attainment in 2022. Leader of Think Tank, the company's peer to peer training program that meets every other week. Passionate about showing customers how the software can help them solve their problems and fill a need for their business to thrive.

Overview

5
5
years of professional experience

Work History

Senior Account Executive

Subsplash
08.2022 - Current
  • Presidents Club Winner for 2022, hit 120% of annual goal
  • With Sales down across the team in 2023, still ranked 4 on the sales team out of 22
  • Think Tank Leader - led trainings for sales team semi-monthly
  • Sales team cohort leader - mentor other sales teams members by meeting with them once a week and training them on various subjects
  • Provided sales calls, demos, and follow up meetings to communicate product and how to best fit customers needs
  • Generate new business to explain partnership benefits, representing company values
  • Organized pipeline which consisted of cold calling, inbound, SDR, and phone leads
  • Met with new customers to share product and service information, listen to needs and learn about business operations
  • Prospect using different online tools to find new business

Account Executive

Subsplash
07.2021 - 08.2022
  • Sourced prospective churches and pastors to connect with
  • Demonstrated to prospects Subsplash app and website tools effectively via Zoom
  • Over 130% of goal for the year of 2021
  • Meet with team members, provided guidance and insight when it comes to problems or issues that need to be solve
  • Reached out to other MC1's and MC2's to learn, grow and connect with
  • Consistent in call and demo KPI's, meeting or exceeding what is expected
  • Setting up next team (OBS or CSM's) for success when it comes to all required or need to have documents
  • Read, studied, and practiced Challenger Sale

Sales Operations Coordinator - Special Services

Boardriders Inc
02.2020 - 06.2021
  • Lead Customer Service support for special services for multiple brands; RVCA, Billabong, Element, and Honolua
  • In charge of all warranty cases for brands RVCA, Billabong, Element, and Honolua
  • Perform audits for debits and credits for accounts
  • Research submitted cases to team to approve or deny requests
  • Process submitted warranty claims
  • Handle return authorization credits for sales coordinator
  • Process and organize samples and sample catalogs
  • Proficient in B2B software; Salesforce and NuOrder
  • Proficient in Bossa Nova (ACS/AS400) and SAP systems

Sales Operations Specialist

Boardriders Inc.
01.2019 - 02.2020
  • Worked with over 20 sales reps in the field to maintain their order files
  • In charge of maintaining order books for over 75 different retail locations throughout the Midwest
  • Communicated issues and provided resolutions for both warehouse shipping issues and customers
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Communicated with vendors regarding back order availability, future inventory and special orders
  • Responded to customer requests for products, services and company information
  • Effective liaison between customers and internal departments
  • Worked with sales team on order entering, order maintenance, and ensuring products got sent to customers in timely manner
  • Maintained database on AS400
  • Successfully completed migration of data from AS400 to SAP

Education

Bachelor of Arts - Comparative Religion

Cal State Fullerton University
Fullerton, California
12.2019

Skills

  • Management Skills
  • B2B and CRM specialist
  • Salesforce
  • '22 Presidents Club Winner
  • Proficient in Microsoft Word, Powerpoint and Excel
  • Mentor
  • Outreach
  • Excellent Communicator

Timeline

Senior Account Executive

Subsplash
08.2022 - Current

Account Executive

Subsplash
07.2021 - 08.2022

Sales Operations Coordinator - Special Services

Boardriders Inc
02.2020 - 06.2021

Sales Operations Specialist

Boardriders Inc.
01.2019 - 02.2020

Bachelor of Arts - Comparative Religion

Cal State Fullerton University

Similar Profiles

CREATE PROFILE
Craig Takashima