Craig Walker
Sales Manager USA
Miami,FL
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Sales Manager
Soltec America
01.2023 - Current
- Streamlined operations within the sales division, improving efficiency while reducing operating costs.
- Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business.
- Led contract negotiations with clients, securing favorable terms that contributed to overall company profitability.
- Delivered comprehensive sales presentations, showcasing the company''s products and services to secure new business contracts.
- Expanded market share by identifying untapped markets and devising tailored strategies to target them effectively.
- Collaborated with other departments on various projects such as product development or marketing campaigns to achieve cohesive business goals.
Key Account Manager
Soltec Energias Renovables
01.2019 - 01.2023
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problemsolving.
- Developed and delivered presentations to key customers to position products and services.
- Positioned global capabilities to expand market share.
National Key Account Manager
Rointe Heating
10.2015 - 01.2019
- Managed a portfolio of national accounts, ensuring timely response to customer inquiries and efficient problem resolution.
- Organized annual meetings between senior leadership representatives from each managed national account partner organization in order to foster open dialogue around shared goals and emerging opportunities.
- Delivered comprehensive sales presentations to potential clients, effectively communicating the value of products and services offered.
- Collaborated with cross-functional teams to deliver tailored solutions for key accounts.
- Established quarterly sales targets for national accounts team members that aligned closely with corporate objectives.
- Participated in regional trade shows and industry events as a representative of the company, engaging with prospective clients while building brand awareness.
- Provided exceptional support to clients, fostering long-term partnerships and generating repeat business.
- Created customized sales proposals for key accounts, showcasing unique solutions tailored to their specific needs.
- Monitored sales trends within assigned territory, adjusting strategies as needed to maximize results.
- Achieved high client satisfaction by identifying and addressing key account needs.
Education
Some College (No Degree) -
Ysgol Gyfun Llanhari
Wales,UK 05.2001 -
Skills
Strategic account development
National account management
Sales operation
Sales Planning
Business Planning
Account Management
Lead Generation
Client Relationship Management
New Business Development
Pipeline Management
Strategic Planning
Bilingual in Spanish and English
Timeline
Sales Manager
Soltec America
01.2023 - Current
Key Account Manager
Soltec Energias Renovables
01.2019 - 01.2023
National Key Account Manager
Rointe Heating
10.2015 - 01.2019
Some College (No Degree) -
Ysgol Gyfun Llanhari
05.2001 -