Craig Webb
Salisbury,MD
Summary
Experienced Infrastructure Engineer skilled in infrastructure design, network troubleshooting, and project management. Proven ability to enhance organizational efficiency through team collaboration and detailed risk assessments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Infrastructure Engineer/Structured Cabling Technician
Net100/Instrata
Salisbury, Maryland
01.2016 - Current
- Designed infrastructure solutions to support organizational growth and efficiency.
- Managed system upgrades and maintenance for optimal performance and reliability.
- Collaborated with cross-functional teams to streamline IT operations and workflows.
- Evaluated new technologies to enhance service delivery and user experience.
- Trained junior engineers on infrastructure tools and troubleshooting techniques.
- Conducted risk assessments to identify potential vulnerabilities in systems.
- Diagnosed complex networking problems with vendors or other IT personnel when necessary.
- Managed projects for leading technology solutions provider dedicated to helping customers build, manage, optimize and secure IT infrastructures.
- Deployed new services on existing networks ensuring a smooth transition without disruption of service.
- Planned, scheduled and controlled installation processes from start to finish to ensure all project requirements are delivered on time.
- Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems.
- Recorded systems information and documented design specifications and installation instructions.
- Installed structured cabling systems in compliance with industry standards.
- Terminated and tested copper and fiber optic cables for connectivity.
- Installed and spliced fiber optic cables for residential and commercial projects.
- Maintained accurate documentation of splicing activities and cable layouts.
- Operated fusion splicers and OTDR testing equipment for quality assurance.
- Followed safety guidelines while working in various outdoor environments.
- Conducted tests on fiber optic cables and corrected faults.
- Terminated and spliced single-mode and multi-mode fibers using fusion splicing techniques.
Lineman/Utility Locator
Cable Protection Service
Salisbury, Maryland
09.2014 - 11.2015
- Installed and maintained overhead and underground cable systems.
- Repaired damaged cables to ensure service reliability.
- Operated specialized tools for cable installation and maintenance.
- Collaborated with team members to execute project plans efficiently.
- Adhered to safety protocols during all work activities.
- Assisted in troubleshooting cable issues in various environments.
- Followed OSHA regulations related to safety procedures at job sites.
- Maintained, repaired and replaced poles and cross-arms.
- Assisted in the repair of damaged lines due to storms or accidents.
- Removed old wires from utility poles before replacing them with new ones.
- Assisted in the maintenance of underground cables and conduits.
- Participated in emergency response teams during natural disasters.
- Read blueprints and diagrams for proper installation techniques.
- Cleaned up work sites after completing projects.
- Connected new customers by running service drops from existing main line wires to customer premises.
- Inspected equipment for faults or damage to determine repair needs.
- Conducted thorough underground utility locating using advanced detection equipment.
- Marked utility lines accurately to prevent damage during digging operations.
- Communicated daily with clients regarding location and status of utilities.
- Prepared detailed reports on utility locations for project documentation.
Education
High School Diploma -
Parkside High School
Salisbury, MD06-2013
Skills
- Infrastructure design
- Network troubleshooting
- Structured cabling
- System upgrades
- Project management
- Utility locating
- Safety compliance
- Team collaboration
- Client communication
- Problem solving
- Attention to detail
- Risk assessment
Timeline
Infrastructure Engineer/Structured Cabling Technician
Net100/Instrata
01.2016 - Current
Lineman/Utility Locator
Cable Protection Service
09.2014 - 11.2015
High School Diploma -
Parkside High School