Craig Welch
Houston,TX
Summary
Dedicated professional with strong skills in box truck driving and waste management. Proven ability to maintain cleanliness and support efficient operations, ensuring high standards of facility hygiene.
Seasoned professional with several years of experience. Cleaned floors of hallways and rooms, wiped glass and surfaces, dusted, removed trash, and maintained building entrances and walkways. Dedicated to procuring clean, sanitary work environments.
Experienced custodian and operations associate skilled in equipment operations and event organizing. Adept at providing excellent customer service while maintaining cleanliness and order in facilities, ready to enhance operational efficiency and guest satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1990
1990
years of post-secondary education
1
1
Certification
Work History
Custodian
University Of North Texas
Denton, TX
07.2022 - 12.2024
- Ensured cleanliness and order in classrooms, hallways, and common areas to create a conducive learning environment.
- Operated cleaning equipment and tools to uphold facility hygiene standards, contributing to overall safety and health.
- Managed waste and recyclables disposal according to university guidelines, promoting sustainability and compliance.
Operations Associate
Guitar Center
Denton
06.2021 - 07.2022
- Processed customer orders accurately and efficiently in the system.
- Shipped packages and received goods and materials under guidance of company's procedures.
- Maintained accurate records of inventory, orders, and shipments.
- Ensured compliance with applicable regulations pertaining to shipping, receiving, storage, and distribution.
Custodian/Door Person
Dans Silver Leaf
Denton, TX
03.2007 - 07.2022
- Cleaned and sanitized restrooms, ensuring a hygienic environment for all guests.
- Maintained floors by sweeping, mopping, and buffing surfaces regularly.
- Replenished supplies in restrooms and common areas to support daily operations.
- Welcomed guest, checked in presale customers for concerts, sold tickets for concerts. Checked identification of guest.
- Filled out paperwork and paid bands at end of night.
- Developed process and paperwork for paying bands.
Shipping and Receiving Clerk
Pure Water Products
Denton, Texas
09.2007 - 06.2014
- Processed incoming shipments and verified contents against packing slips.
- Maintained accurate inventory records using warehouse management software.
- Coordinated with vendors to schedule deliveries and resolve discrepancies.
Receiving Clerk
The Cupboard Natural Food Grocery Store
Denton, Texas
03.2005 - 09.2007
- Received and inspected incoming shipments for quality and accuracy.
- Organized merchandise in storage areas for easy access and inventory management.
- Maintained accurate records of received products and inventory levels.
Document Scanner
Texas Women's University
Denton, Texas
08.2001 - 03.2005
- Operated high-speed document scanning equipment for efficient record digitization.
- Organized and categorized documents for streamlined processing and retrieval.
- Maintained scanning software to ensure optimal performance and accuracy.
Mover, Crew Leader, Driver
Little Guys Movers
Denton
04.1999 - 08.2001
- Loaded and unloaded furniture and boxes during residential moves.
- Wrapped and protected items to prevent damage during transport.
- Operated moving trucks safely in various weather conditions.
- Communicated effectively with clients to understand their needs.
- Assisted team members in organizing and planning moving routes.
- Maintained moving equipment and trucks for optimal performance.
- Provided excellent customer service throughout the moving process.
- Trained new employees on safety protocols and moving techniques.
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
- Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
- Followed customer instructions about placement of items and special considerations for handling.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
- Communicated with customers regarding moving needs and deadlines.
- Secured items in truck by strapping over protective padding.
- Assembled furniture at the customer's new residence or business premises.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Completed paperwork accurately including inventory lists of all items moved and delivery receipts.
- Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
- Provided customers with advice on how best to pack their belongings for safe transport.
- Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.
Education
Clear Lake High School
Houston, TXSome College (No Degree) - Social Sciences, Radio, Television, Film
University of North Texas
Denton, TXSkills
- Box Truck Driving
- Cleaning procedures
- Waste management
- Equipment operations
- Event Organizing
Certification
- HASC SITE SPECIFIC JSC
Timeline
Custodian
University Of North Texas
07.2022 - 12.2024
Operations Associate
Guitar Center
06.2021 - 07.2022
Shipping and Receiving Clerk
Pure Water Products
09.2007 - 06.2014
Custodian/Door Person
Dans Silver Leaf
03.2007 - 07.2022
Receiving Clerk
The Cupboard Natural Food Grocery Store
03.2005 - 09.2007
Document Scanner
Texas Women's University
08.2001 - 03.2005
Mover, Crew Leader, Driver
Little Guys Movers
04.1999 - 08.2001
Clear Lake High School
Some College (No Degree) - Social Sciences, Radio, Television, Film
University of North Texas