Craig Yarborough
West Orange,New Jersey
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
20
20
years of professional experience
Work History
Project Manager
Service Master Restore & Cleanup
2023.02 - 2024.04
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Achieved project deadlines by coordinating with contractors to manage performance.
Project Manager/Regional Production Manager
Intertek Electric Engineering Divison
2022.01 - 2023.02
- Managed and strategized newly acquired engineering projects
- Generated a daily Master work schedule for all regional electrical engineers
- Coordinated regional staff with client projects for ETL cert
- Maintained and monitored project plans, project schedules, labor hours, budgets and expenditures
- Produced and implemented engineering rates for client projects
- Strategized clients projects with testing, delivery, and staffing resources
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Managed engineers travel to off site client visits
- Ensured all documentation is maintained appropriately for each project
- Assess project risks and issues and provide solutions where applicable
- Kept a project management calendar for fulfilling each goal and objective
- Prepared necessary presentation materials for meetings and audits
- Determining project changes and informing client of completion dates.
Planner/Scheduler Agent
Centrica Business Solutions/Direct Energ
2020.02 - 2021.12
- Managed the service planning function for the Stand-by Energy Division
- Dispatch and direct service technician personal
- Generated and submitted purchase for client repairs
- Created, analyzed, and reviewed new and renewed service contracts
- Process and monitor client gensets fluid reports
- Collect, analyze, and select necessary items for planning client repairs
- Produced and submitted custom estimates to clients from provided logistics
- Optimized inventory control, reducing waste and improving costefficiency.
- Managed updated service database on clients contracted products
- Streamlined, updated and maintained a service outage plan with all clients
- Assess project risks and issues and provide solutions where applicable.
Appliance Purchasing Manager
PSE&G
2004.03 - 2019.12
- Forecasted and planned materials and parts for distribution on both appliance and HVAC, throughout State of NJ
- Streamlined procurement processes for increased efficiency and reduced lead times.
- Resolved and submitted all incoming material receipt, contract purchase, and parts returns for 200K monthly budget
- Promoted and sold service contracts and other HVAC products
- Collaborated with other departments to integrate financial spending
- Evaluated and graded daily services from supply chain support vendors
- Dispatched and directed customer service personnel
- Monitored and managed tech locations for customer progress report
- Communicated, evaluated, and located new suppliers and vendors for appliance parts purchasing
- Provided a detailed line of job completion between customer and product supplier
- De-escalated situations and reassured customers confidence in company’s product
- Performed and logged monthly cycle counts on class coded warehouse items
- Directed and assisted warehouse staff to receive, inspect and store all material stock
- Managed all shipping activities for pick, pack, label, schedule and ship
- Recognized and helped create process changes
- Helped to ensure team followed new and existing protocols.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
Education
A.S. -
Essex County
Certificate -
Chubb Institute
Associate of Applied Science - Network And System Administration
The Chubb Institute-Westbury
Westbury, NYSkills
- Multitasking
- Dependable and Responsible
- Attention to Detail
- Calm Under Pressure
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Customer Service
- Computer Skills
- Organization and Time Management
Timeline
Project Manager
Service Master Restore & Cleanup
2023.02 - 2024.04
Project Manager/Regional Production Manager
Intertek Electric Engineering Divison
2022.01 - 2023.02
Planner/Scheduler Agent
Centrica Business Solutions/Direct Energ
2020.02 - 2021.12
Appliance Purchasing Manager
PSE&G
2004.03 - 2019.12
A.S. -
Essex County
Certificate -
Chubb Institute
Associate of Applied Science - Network And System Administration
The Chubb Institute-Westbury
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