CRAIG A BROWN
Bolingbrook,IL
Summary
Hardworking Receiver with talent for efficiently and accurately accomplishing wide range of tasks, including moving merchandise, tagging product and securing displays. Positive and upbeat team player ready to apply both skills and experience to any new role presented.
Overview
5
5
years of professional experience
Work History
Mailroom Clerk
Eversource
Oak Brook, IL
09.2022 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained clean and organized mail room to promote safety and efficiency.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Maintained high level of confidentiality with mail items in line with regulations.
- Performed routine maintenance on equipment to prevent downtime.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
- Updated and maintained mailing lists and customer records.
Document Technician
Casey Products
Woodridge, IL
08.2022 - 09.2022
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Transmitted documents, organized revisions and tracked changes.
Collection Specialist
Perma Seal Basement Systems
Burr Ridge, IL
07.2022 - 08.2022
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Trained new team members on scripts, company services and collection strategies.
Receiving Clerk
S&S Activewear
Bolingbrook, United States, United States
05.2018 - 02.2022
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Double-checked cargo inventories and documentation for accuracy.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Regularly reviewed invoices and double-checked orders.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Coordinated warehouse organization scheme and product placements.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
Education
Certification - Sales And Marketing Education
Year Up
Chicago, IL01.2018
Associate's degree - Communications
Joliet Junior College
Joliet, IL05.2017
High School Diploma -
Bolingbrook High School
Bolingrbook, IL05.2011
Skills
- Excel
- Word
- Data entry/ analyst
- File management
- Public Speaking
- Journalism
- Charge Calculation
- Records Management
- Shipping Method Optimization
- Data Documentation
- Pattern Recognition
Timeline
Mailroom Clerk
Eversource
09.2022 - Current
Document Technician
Casey Products
08.2022 - 09.2022
Collection Specialist
Perma Seal Basement Systems
07.2022 - 08.2022
Receiving Clerk
S&S Activewear
05.2018 - 02.2022
Certification - Sales And Marketing Education
Year Up
Associate's degree - Communications
Joliet Junior College
High School Diploma -
Bolingbrook High School