Craige Mickins

• Department of Joint Interagency, Intergovernmental, and Multinational Operations (DJIIMO)
• Department of Force Management (DFM)
• Department of Army Operations (DAO)
• Department of Command Leadership (DCL)
• Department of Professional Studies (DPS)

• Executed scheduled maintenance actions and repairs.
• Implemented solutions through advanced technical expertise.
• Worked with cross-functional teams to achieve goals.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Applied an array of applications to refine workflows and elevate output quality.
• Facilitated colleagues in fostering an environment of collaboration.
• Synchronized efforts with team members to fulfill objectives within timelines.
• Performed software and system evaluations to maintain quality.
• Maintained supply chain operations to make certain materials were accessible when required.
• Excelled in resolving challenges with efficiency and effectiveness.

• Wrote succinct, organized and timely reports for each case.
• Received and processed complaints, opened investigations and collected evidence.
• Helped to correct injustices and end criminal activities.
• Teaching and Training – Teaching and Training is an integral part of all IG functions. IGs by their very nature possess a wealth of knowledge and experience. They use this knowledge and experience when inspecting, assisting, and investigating to teach soldiers at all levels about policies and procedures.
• Inspections – IGs conduct inspections at the direction of the commander. An IG inspection may focus on organizations, functions or both and may or may not be compliance oriented.
• Assistance – Anyone may submit a complaint or request for assistance to an Army IG concerning matters of interest to the Army.
• Investigations – IGs only conduct investigations when directed by the commander. The investigation will focus on violations of policy or regulations. The commander may also direct an investigation into alleged mismanagement, unethical behavior or misconduct.

I

• Supervised and mentored multiple team members and facilitated daily operations to drive business growth.
• Retained accurate records of purchases, titles and sales.
• Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases.
• Repaired brake, exhaust, electrical and other systems to optimal specifications.
• Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Maintained fleet vehicles in good working order with preventive and corrective maintenance expertise.
• Communicated issues to leaders and helped develop solutions.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Updated quality control standards, methods and procedures to meet compliance requirements.
• Welcomed visitors to office, communicated arrival to team and managed visit expectations.
• Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
• Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Developed standard operating procedures and document workflows for current and future process steps.
• Developed and executed plans to monitor standard process adherence.
• Supervised and mentored 8 team members and facilitated daily operations to drive business growth.
• Handled repair work and maintenance to keep vehicles functional.
• Performed wheeled vehicle recovery operations.
• Troubleshot vehicle faults and successfully operated heavy diesel equipment.
• Performed semi-annual and annual unscheduled services on light vehicles.