Craigneisha Williams
Compton,CA
Summary
Knowledgeable and motivated professional with strong organizational skills and a proven work ethic. Demonstrates adaptability and exceptional interpersonal abilities, fostering effective collaboration across diverse teams. Proficient in independent work and rapid skill acquisition, ensuring high productivity in various environments.
Overview
13
13
years of professional experience
Work History
Loan Processor
Network Capital Funding Corporation
Irvine, CA
01.2016 - 06.2025
- Reviewed credit reports and financial information to evaluate creditworthiness of applicants.
- Developed relationships with clients, real estate agents, lenders, title companies and attorneys throughout closing process.
- Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.
- Updated customers regularly on status of their loans throughout the processing period.
- Reviewed loan applications for accuracy and completeness.
- Communicated with customers via telephone or email to obtain additional documentation required for loan processing.
- Performed detailed calculations to verify income, assets, liabilities and other data provided by applicants.
- Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
- Assisted borrowers with questions regarding their loans after closing.
- Reviewed appraisals to ensure accuracy of value estimates.
- Monitored progress of each loan application from start to finish ensuring timely completion.
- Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Provided excellent customer service, maintaining high satisfaction levels among borrowers.
- Managed conditions sent from underwriting departments.
- Managed pipeline of loans ensuring that all deadlines are met and loans progress to closing.
- Identified potential issues in loan files and worked with team members to devise solutions.
- Coordinated appraisal orders and reviewed appraisal reports for accuracy and compliance.
- Organized closing appointments and synchronized notarization procedures with the title.
- Efficiently handled credit verification requests by ordering credit reports, employment verifications, tax return transcripts, and title and lien searches.
- Successfully handled the processing of ordering loan payoffs, insurance, and condominium questionnaires.
Processing Manager
Network Capital Funding Corporation
Irvine, CA
10.2021 - 10.2022
- Assisted in the development of reports to track progress against established goals.
- Coordinated with other departments to ensure timely completion of tasks.
- Ensured compliance with applicable regulations related to processing operations.
- Implemented automated tools and technologies to streamline workflows.
- Managed team members responsible for performing various processing tasks.
- Resolved customer inquiries regarding processing issues in a timely manner.
- Identified areas of inefficiency and proposed solutions to optimize processes.
- Conducted regular training sessions for new employees on processing procedures.
- Monitored, evaluated and reviewed daily employee performance data and production targets for high-volume processing work.
- Researched escalated problems related to loan processing activities.
- Collaborated with underwriters to resolve any discrepancies in applicant's financial profile or documentation issues.
- Monitored progress of each loan application from start to finish ensuring timely completion.
- Managed pipeline of loans ensuring that all deadlines are met and loans progress to closing.
Security Officer
Securitas Security Services USA
Los Angeles, CA
04.2012 - 12.2015
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored surveillance cameras and responded to suspicious activity.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Performed first aid and CPR when necessary during emergency situations.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Searched individuals and baggage for weapons and other prohibited items.
- Guarded restricted areas to prevent unauthorized entry.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Security Officer
Transportation Security Administration, TSA
Los Angeles, CA
07.2014 - 08.2015
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Adhered to post orders while maintaining a visible presence around the property.
- Confirmed visitor identification prior to granting entry into the building.
- Enforced access control measures in accordance with established procedures.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Observed patrons and customers to quickly address security situations.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Searched individuals and baggage for weapons and other prohibited items.
- Verified photo IDs and tickets to allow guests passage.
- Guarded restricted areas to prevent unauthorized entry.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Searched bags manually to identify prohibited items and contraband.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Education
High School Diploma -
Lakewood High School
Lakewood, CA06-2011
Skills
- Thorough and Detail Oriented
- Dedicated Work Ethic
- Excellent Customer Service
- Deadline and Time Management
- Problem Solving Skills
- Regulatory Compliance
- Loan Disclosures
- Title Research
- Ability to manage a high volume pipeline
- Proficient in Encompass 360
- Experience in Conventional, VA, FHA, Purchases, HELOC's, Non QM, Jumbo and manufactured homes
- Proficient in Microsoft Word, Excel, and Outlook
- Excellent communication skills, both verbal and written
References
References available upon request.
Timeline
Processing Manager
Network Capital Funding Corporation
10.2021 - 10.2022
Loan Processor
Network Capital Funding Corporation
01.2016 - 06.2025
Security Officer
Transportation Security Administration, TSA
07.2014 - 08.2015
Security Officer
Securitas Security Services USA
04.2012 - 12.2015
High School Diploma -
Lakewood High School