Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Chaz Smith

Summary

Highly talented Event Specialist with expertise in developing new opportunities, gaining competitive advantage, identifying effective strategies, improving decision-making and boosting organizational performance. Developed foundation in principles of marketing and quantifiable methods for marketing management. Offering exemplary expertise in media management, public relations and program content. Organized in managing and executing assignments, tasks and special projects and meeting all project goals.


Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.


Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Event Specialist

Walmart
11.2023 - Current
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Managed event logistics and operations.
  • Planned large-scale events such as trade shows, conferences and meetings.
  • Interfaced with clients to understand event objectives.
  • Accurately calculated and processed expenses during and after events.
  • Improved program productivity by closely monitoring performance and trends.
  • Negotiated and worked with venues and vendors to carry out event objectives.

Owner/Operator

Self-employed
07.2020 - Current
  • Managed day-to-day business operation
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Analyzed customer feedback to identify areas of improvement in online shopping experience.
  • Monitored trends in online retail to identify new opportunities for growth.
  • Tested website features and functionality for optimal performance.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Utilized various analytics tools to track customer behavior and optimize website layout.
  • Implemented marketing campaigns to increase customer engagement and sales.
  • Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
  • Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Created promotional campaigns to boost sales and drive customer loyalty.
  • Researched and developed new products to meet customer demands.
  • Established and maintained e-commerce website to promote and sell products.
  • Help online customers with tech issues such as downloading digital items bought from store, Assisting customers in customer service alone for over 4 years helping in total over 1,000 people.
  • Crafted engaging sales copy and eye-catching graphics for inventive client presentations.

Education

High School Diploma -

Reach Cyber Charter School
Harrisburg, PA
06.2020

Skills

  • Special Events Planning
  • Event Planning
  • Revenue Generation
  • Event Setup and Breakdown
  • Time Management
  • Social Media Marketing
  • Digital Marketing
  • Sales Expertise
  • Verbal/Written Communication
  • Customer Service
  • Multi-Tasking Strength
  • Adapt to Diverse Groups

Certification

  • Food handler Training - 2 weeks

Timeline

Event Specialist

Walmart
11.2023 - Current

Owner/Operator

Self-employed
07.2020 - Current

High School Diploma -

Reach Cyber Charter School
Chaz Smith