Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craton Highways

Recreation Leader – Generalist
West Linn,OR

Summary

Equity-focused, solutions-oriented Recreation Leader with background in planning, implementing and execution of engagement and building relationships with community members and partner organizations. Proven experience in developing plans to expand and effectively engage public in cultural events and program offerings. Six years of experience and demonstrated success in project management, customer service and policy implementation, and knowledge of racial equity principles and processes to develop and maintain working relationships with staff, community members and leaders, and partners.

Overview

4
4
years of post-secondary education
9
9
years of professional experience

Work History

Recreation Leader – Generalist

Portland Parks & Recreation
Portland, OR
06.2016 - Current
  • Developed long-lasting partnerships with community leaders, management team, and nonprofits such as Rosewood Initiatives, Stephens Creek Crossing, IRCO, and Community Services Network through active engagement, exemplary communication, cultural responsiveness, sound judgment, and equity centered approaches.
  • Developed and conducted presentations for public events and community meetings to promote different programs and educate public and partners on available PP&R services including recreation activities, cultural events, employment and partnership opportunities, and community surveys.
  • Planned, organized, and coordinated community engagement projects representing PP&R, including free arts & crafts and music & movement activities across the city's parks, in partnership with PP&R's Summer Free For All, Multnomah Arts Center Association, and Community Music Center.
  • Applied the principals of eliminating anti-Black racism, discrimination, and systemic White supremacy, and an understanding of racial, disability, equity and inclusion issues influencing organizational operations while having served as a policy consultant on the Bureau's Diversity & Equity Committee for 18 months and actively serving as a subject matter expert on the Partnership & Relationship Development Committee.
  • Collaborated and communicated cross-culturally with Black, Indigenous, People of Color (BIPOC), refugees, immigrants, those with disabilities, and experiencing poverty to facilitate inclusive participation in programs and activities, as an outreach and customer service lead and public relations liaison representing Multnomah Arts Center and the PP&R's Arts & Culture Division.
  • Established and maintained effective working relationships with internal and external stakeholders, such as City of Portland's diverse management and staff, representatives of other public agencies, the public, diverse community organizations and others encountered in the course of work.
  • Recruited, interviewed, and hired seasonal and permanent staff members offering exceptional skills and brought diverse experiences and perspectives to team.

Park Host

Portland Parks & Recreation
Portland, OR
05.2015 - 05.2016
  • Researched and studied on topics that pertained to tour locations so that such information could be used in informing visitors.
  • Answered questions by phone, in person, and via email and offered further details about PP&R's programs, special events, and resources to educate patrons.
  • Engaged safety protocols and facilitated crowd control during park operation to promote safety and security.
  • Enforced compliance with city regulations and ordinances, including those pertaining to park use, events, permits, noise, health and safety.
  • Prepared documentation by writing notes, organizing office records and data, compiling event and safety reports, and maintaining supporting documents.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Peer Advisor

Portland State University
New Portland, OR
02.2014 - 04.2015
  • Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals.
  • Presented and drafted various scheduling options for students to help allocate time for classes, extra work and free time.
  • Used the university's software system to maintain confidential student records relating to education and personal files.
  • Shared resources, opportunities and activities to support mentee's learning and development.
  • Counseled over 75 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.

After-School Tutor

Immigrant And Refugee Community Organization
Portland, OR
09.2012 - 06.2014
  • Provided one-on-one and small group tutoring to 30 students over the course of the program in ESL, Math, and General Sciences.
  • Responded to after hours email and telephone requests to provide students assistance with specific questions.
  • Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.

Education

Bachelor of Science - Psychology

Portland State University
Portland, OR
09.2012 - 06.2016

Skills

Fluent in Burmese and English

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Timeline

Recreation Leader – Generalist

Portland Parks & Recreation
06.2016 - Current

Park Host

Portland Parks & Recreation
05.2015 - 05.2016

Peer Advisor

Portland State University
02.2014 - 04.2015

After-School Tutor

Immigrant And Refugee Community Organization
09.2012 - 06.2014

Bachelor of Science - Psychology

Portland State University
09.2012 - 06.2016

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Craton HighwaysRecreation Leader – Generalist