Experienced Case Manager bringing 10 years of experience in mental health settings. Develop and lead effective therapeutic, prevention and educational initiatives to combat emotional and behavioral issues. Skilled in maintaining documentation, managing cases and coordinating crisis interventions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Stabilization Specialist
Healthwest
Muskegon , MI
05.2021 - Current
Member of on-call emergency response team for crisis intervention within facility and community.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Developed and implemented treatment plans and modified according to presentation.
Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients.
Master Level Clinician- Internship
Healthwest
Muskegon , MI
06.2021 - 11.2021
Recommended therapeutic action plans and treatments based on results from behavioral assessments.
Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
Completed full Intake assessments to determine best courses of actions.
Facilitated individual therapy in outpatient setting.
Developed goal-oriented psychoeducational and activity therapy to improve clients' level of functioning.
Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Supports Coordinator
Healthwest
Muskegon, MI
03.2015 - 05.2021
Managed caseload of 45+ consumers
Performs needs assessments for consumers and arrange additional assessments as needed
Consults with other agencies in accordance with plan goals and consumer needs
Gathers consumer information pertaining to care record through written reports, consumer, and family interviews
Monitors consumer progress in hospital and residential settings and makes plans for community placement
Provides crisis intervention as necessary and assists service providers to resolve crises as incidents occur
Maintains case record for each consumer and ensures that standards for service documentation are met
Provides education and support to families, guardians, home operators, and significant others
Makes face-to-face observations and reviews data concerning progress toward plan goals
Provides leadership to team members in identifying and prioritizing service needs and coordinating services
Oversees development and write plan of service for each consumer
Monitors plan implementation through monthly and quarterly status reports
Developed strategies to improve consumer behavior with schools and help school staff better manage classroom environments.
YOUTH SPECIALIST
Muskegon County Juvenile Transition Center
Muskegon, MI
06.2012 - 03.2015
Serves as member of group treatment team with responsibility for safety and care of youth
Monitor dormitory activities on shifts
Provide leadership and maintains discipline of youths
Provide assistance in controlling disruptive behavior
Provide first aid and investigate illness or injury complaints to determine medical services
Transport group member to medical appointments and family visits
Observe 6 to 9 group members in recreational activities and personal grooming activities
Conduct searches for contraband
Prepare electronic reports concerning group members
Observed individual behaviors and suspect actions, and reported issues to supervisory staff
Education
Master of Science - Social Work
Walden University
Minneapolis, MN
12.2022
Master of Science - Human Resource Administration
Central Michigan University
05.2018
Bachelor of Science - Health Communication
Grand Valley State University
04.2011
Skills
Interpersonal Communication
Planning and Coordination
Treatment planning
Written and verbal communication
Reflective listening
Mental health assessment
Client advocacy
MS Office
Affiliations
Diversity Walk Committee
Certification
Child and Adolescent Needs and Strengths (CANS) Comprehensive Assessment
Child And Adolescent Functional Assessment Scale - CAFAS
Preschool And Early Childhood Functional Assessment Scale - PECFAS