Creedence Smith
Seattle,WA
Summary
Sales professional with over 14 years of experience in outside sales within the construction industry, specializing in electrical and mechanical products, construction equipment, and safety gear. Proven track record of managing relationships with small to large contractors, including general, electrical, and mechanical sectors. Six years of hands-on experience in construction roles, including labor worker, carpenter, and foreman. Recognized for exceeding sales targets and effectively addressing diverse customer needs. High-achieving account manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring several years' experience to challenging new position with industry-leading team.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Senior Account Manager
Trades Connector
Seattle, WA
10.2025 - 12.2025
- Developed strategic account plans to align with client objectives.
- Managed client relationships to ensure satisfaction and retention.
- Facilitated contract negotiations to secure favorable terms for clients.
- Analyzed market trends to identify growth opportunities for clients.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Implemented feedback systems to enhance client communication and support.
- Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
- Identified opportunities for cross-selling products and services to existing customers.
- Utilized job-related software to input customer order details into system, accept payments and update accounts.
- Analyzed market trends to identify new business opportunities for the company.
- Worked closely with executive team to outline company goals and transfer goals to account holders.
- Established strong relationships with vendors in order to secure favorable discounts on materials or services needed by the company's clients.
- Cultivated deep knowledge of customer businesses and relationship to company objectives.
- Analyzed market trends and competitive landscape to identify opportunities for growth.
- Identified new potential markets and developed plans for targeting them.
- Managed a portfolio of accounts to achieve long-term success.
Account Executive
Tradesmen International
Seattle, WA
04.2024 - 09.2025
- Managed a portfolio of 100 plus client accounts, consistently meeting or exceeding sales targets
- Developed and maintained strong relationships with key decision-makers within client organizations
- Identified new business opportunities and generated leads through proactive prospecting and networking
- Collaborated with cross-functional teams to develop customized solutions that met clients' specific needs and objectives
- Negotiated contracts, pricing, and terms of agreements to ensure mutually beneficial partnerships
- Provided ongoing account management support, addressing client inquiries, resolving issues, and ensuring customer satisfaction
- Analyzed market trends and competitor activities to identify potential growth areas for existing accounts
- Prepared sales forecasts, reports, and presentations for internal stakeholders and clients
- Conducted regular business reviews with clients to assess their needs and identify opportunities for upselling or cross-selling
- Developed strategic account plans to maximize revenue growth and expand business within existing accounts
- Utilized CRM software to track sales activities, manage leads, and forecast future revenue projections
Construction Sales/Territory Mgmt
Protect Construction Supply
Kent, WA
12.2022 - 09.2023
- Sales of items such as debris and safety netting; containment tarps; custom printed mesh; privacy screen; surface protection; poly sheeting; shrink wrap; sound barriers; accessories and hardware.
- Manage contacts with existing and potential customers.
- Generate new business opportunities.
- Develop and support relationships with customers.
- Attending industry trade shows to find potential sales leads and make meaningful contact with existing customers.
- Track industry trends to secure new opportunities for potential sales.
- Increase monthly and annual sales revenue.
- Supply quotes
- Assure product specifications are met for client projects.
- Visit construction job sites and meet with site Superintendents and Project Managers of the General Contractors.
- Provided on-site product training and demonstrations for current and potential clients.
Account Manager
Mallory Safety & Supply
Seattle, WA
02.2021 - 09.2022
- Sold Items such as electrical components and tools, cutting tools and metalworking, tapes, fasteners, hand tools, hardware, hoses, tubing and fittings, hydraulics, HVAC & refrigeration, machinery, power tools, pneumatics, pumps and filtration, raw materials, welding and soldering, abatement products and safety materials, supplies, and apparels.
- Maintained existing accounts and generated new accounts through customer contacts and site visits to collaborate with Superintendents and Foremen.
- Performed follow up calls with clients.
- Contact vendors to obtain product quotes and pricing negotiation.
- Partnered with sales team and marketing for distribution of construction equipment, tools, materials, and safety products for the company’s use and resale purposes.
- Exceeded sales targets of over 2 million.
- Visit construction job sites and meet with site Superintendents and Project Managers of the General Contractors.
- Provided on site and in office safety, product and vending training to current and potential clients.
Account Manager
White Cap
Las Vegas, NV
12.2019 - 02.2021
- Sold items such as adhesives, caulk, and sealants; anchoring and fasteners; building materials; cleaning tools and supplies; concrete and chemicals; concrete forming and accessories; electrical and lighting; erosion control and geosynthetics; hand tools; jobsite supplies and security; ladders and scaffolding; material handling and storage; measuring, marking, and surveying; power tools and equipment; and waterproofing.
- Performed product demonstrations.
- Generate new sales by cold calling, networking, and client/associate referrals. Followed industry trends to find new opportunities for potential sales.
- Increased monthly and annual revenue by 30%
- Contact vendors to obtain product quotes and pricing negotiation.
- Responsible for the solicitation of project documents and information
- Visit construction job sites and meet with site Superintendents and Project Managers of the General Contractors.
- Implemented a plumbing and electrical division into the store sales and operation.
Senior Outside Sales Representative
Edge Construction Supply
Seattle, WA
08.2015 - 08.2019
- Sold items such as abrasives; cordless tools; Lindapter-Structural Fastening; Power tools; Safety and security; Unistrut; Pipe hangers and caddy; air tools; anchors; caulks, adhesives, and chemicals; concrete chemicals and products; concrete cutting and tools; electrical tools; fasteners, screws and allthread; firestop; generators and compressions; hand tools; heating, cooling, fans and pumps; hydraulic tools; ladders, scaffolding and planks; pipe hangers and caddy.
- Increased sales on existing accounts from $50,000 to $1,100,000 and continued to increase sales and profit annually. Annual sales were 1.9 to 2.4 million in the assigned territory.
- Established contacts with potential customers.
- Performed product demonstrations and training.
- Obtained new clients, while managing existing accounts.
- Attended industry trade shows to increase networking potential and track industry trends to identify new opportunities for potential clients.
- Contact vendors to obtain product quotes and pricing negotiation.
- Visit construction job sites and meet with site Superintendents and Project Managers of the General Contractors.
- Provided on site and in office safety and product training for current and potential clients.
Outside Sales Representative
ACME Construction Supply
Seattle, WA
01.2012 - 07.2015
- Sold electrical, mechanical and all other on-site trades in construction building products/materials, and safety gear and products.
- Maintained existing accounts and generated new accounts by making sales calls and site visits to construction sites by collaborating with Superintendents and Foremen.
- Collaborated with sales team and marketing for construction equipment, tools, materials, and safety products. and buying products for the company’s use and resale purposes.
- Contact vendors to obtain product pricing and negotiation for current contracts and quotes.
- Visit construction job sites and meet with site Superintendents and Project Managers of the General Contractors.
- Provided on-site safety and product training with partnered vendors for current and potential customers.
Warehouse and Logistics Manager
Schuchart Corporation
Seattle, WA
01.2010 - 12.2011
- Responsible for supervising and coordinating activities of craft workers engaged in receiving, transporting, stocking, order filling, shipping, and keeping tool inventory and stock records in warehouse.
- Responsible for overseeing storage, inventory accuracy, material and supplies stored at the warehouse.
- Managed warehouse operations budget and expenses. Primary contact for construction site Superintendents and Project Managers.
Carpenter, Foreman, and Safety Officer
Severson Construction
Seattle, WA
01.2006 - 12.2011
- Participated in construction projects for multiple government agencies, such as Puget Sound Naval Shipyards (Bremerton, Silverdale, Bangor), McChord Air Force Base, and City of Seattle projects.
- Studied specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.
- Installed foundations, walls, floors, and ceilings using materials such as wood, steel, metal, concrete, plastics, and composites of multiple materials.
- Retrofitted window frames, door frames, door hardware, interior and exterior trim using a carpenter's level, plumb bob, and laser levels.
- Manufactured materials to specified measurements, using hand tools, machines, or power saws.
- Followed safety rules and regulations.
- Assembled cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, hand tools, or power tools.
- Assembled and fastened materials to make frameworks or props, using hand tools and wood screws, nails, dowel pins, or glue.
- Repaired defective parts or sections of structures using hand tools.
- Inspected ceiling or floor tiles, wall coverings, siding, glass, or woodwork to detect broken or damaged structures.
- Responsible for availability of necessary materials and cleanliness of worksite.
- Adhered to job hazard analysis, site specific safety plans, and environmental plans.
- Responsible for availability and compliance of respiratory protection gear.
- Maintained safety when working with hazmat materials and blood borne pathogen safety.
- Ensured productivity of daily operations, facilitated safety meetings, and responsible for daily reports submission to the Navy.
- Asbestos supervisor and remediation expert, plan writing, submission, setup, demarcation, clean up and cradle to grave in all asbestos removal operations.
HUB Supervisor and HR Recruiter
UPS
Seattle, WA
03.1998 - 10.2005
- Responsible for managing UPS Large Package hub and sorting operations. Accountable for ensuring packages are sorted accurately and loaded onto right trailers for transit while supervising a team of 10-25 employees.
- Ensured loads were dispatched on time and to the proper locations while ensuring safety and service commitments.
Patient Customer Service
Moran Vista Assisted Livivng
Spokane, WA
06.1994 - 05.1997
- Provided customer service to patients by addressing inquiries, concerns, and complaints in a timely manner.
- Collaborated with members of the healthcare team in order to provide quality customer service experiences for patients.
- Answered call lights promptly while maintaining excellent customer service skills when interacting with patients.
- Provided customer service to patients in person and by phone.
- Displayed excellent customer service skills when dealing with clients.
- Answered telephones, scheduled appointments, and provided customer service to patients.
Education
Business School - Certificate
University of WA
Seattle, WA01.2014
BBA - Business Management
Eastern WA University
Cheney, WA06-1997
Skills
- Industrial Vending implementation/maintenance
- Product education and training
- Contract negotiations
- Office 365 applications
- Tablet
- IPad
- Smart phone
- Strong written communication skills
- Strong verbal communication skills
- Strong presentation communication skills
- Business to business (B2B) sales
- Strong knowledge in general construction
- Strong knowledge in electrical construction
- Strong knowledge in mechanical construction
- Strong knowledge in building construction phases
- Strong knowledge in building construction materials
- Experienced construction field work
- Cold Calling
- Municipal Selling
- Strong procurement skills
- POS
- Concessions cashier
- Supervisor
- Customer service
- Fast-paced environment
- Sous chef duty training
- Maintain profit margins
- Ability to surpass or meet targeted sales goals
- Utilize Global Reports
- Social media
- In person networking
- Food Handler permit
- Mast 12 permit
- Customer Relationship Management (CRM)
- Strategic account planning
- Client relationship management
- Contract negotiation
- Market analysis
- Sales forecasting
- Lead generation
- Cross-functional collaboration
- Customer relationship management
- Account portfolio management
- Effective communication
- Problem solving
- Adaptability in negotiations
- Conflict resolution
- Trend forecasting
- Vendor management
- Sales tactics
- Territory management
- Leadership management trained
- Business strategies
- Cold calling
- Account growth
- Order management
- Inventory
- Goals and performance
Certification
MAST Permit
References
References available upon request.
Accomplishments
HUB Supervisor of the quarter
Affiliations
UGM (Union Gospel Mission)
Timeline
Senior Account Manager
Trades Connector
10.2025 - 12.2025
Account Executive
Tradesmen International
04.2024 - 09.2025
Construction Sales/Territory Mgmt
Protect Construction Supply
12.2022 - 09.2023
Account Manager
Mallory Safety & Supply
02.2021 - 09.2022
Account Manager
White Cap
12.2019 - 02.2021
Senior Outside Sales Representative
Edge Construction Supply
08.2015 - 08.2019
Outside Sales Representative
ACME Construction Supply
01.2012 - 07.2015
Warehouse and Logistics Manager
Schuchart Corporation
01.2010 - 12.2011
Carpenter, Foreman, and Safety Officer
Severson Construction
01.2006 - 12.2011
HUB Supervisor and HR Recruiter
UPS
03.1998 - 10.2005
Patient Customer Service
Moran Vista Assisted Livivng
06.1994 - 05.1997
Business School - Certificate
University of WA
BBA - Business Management
Eastern WA University