Creeshayne Banzon
Chula Vista,CA
Summary
Fantastic multitasker with experience managing dessert establishments and supervising employees.
With hands-on experience, eager to learn new skills and advance knowledge.
Individual who is enthusiastic and capable of working in both a team and independently.
Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
Overview
5
5
years of professional experience
Work History
Boba Barista
Sharetea
11.2023 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Senior Shift Leader
Iceskimo
02.2020 - Current
- Trained employees in all aspects of the store, including food preparation, cash handling, and cleaning.
- Kept track of inventory and supply orders
- Was in charge of handling escalated customer complaints in order to provide complete resolutions and increase customer loyalty.
- Was in charge of some, training, and development of store staff.
- Work under fast pace environment while making sure orders are accurate and good quality
- Answer customers question with extensive knowledge of the menu
- Maintain store cleanness
- Work closely with store owner and manager to improve the store quality
- Delegated tasks to employees and monitored activities and task completion.
Education
Some College (No Degree) - Criminal Justice
Southwestern College
Chula Vista, CAHigh School Diploma -
Olympian High School
Chula Vista, CA06.2019
Skills
- Problem resolution
- Opening and closing procedures
- Organization
- Process improvement
- Customer service
- Team building
- Inventory management
- Food safety understanding
- Communications
- Leadership skills
- Fast learner and good memory
Timeline
Boba Barista
Sharetea
11.2023 - Current
Senior Shift Leader
Iceskimo
02.2020 - Current
High School Diploma -
Olympian High School
Some College (No Degree) - Criminal Justice
Southwestern College
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