Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crenita Sims

Marrero,LA

Summary

Qualified Account Collection/Financial Associate seeking new opportunities. Skilled with a proven track record of medical collection services at West Calcasieu Cameron Hospital, Effective in financial planning and analysis, contributing to strategic decision-making. Known for collaboration and adaptability, ensuring team success and customer satisfaction.

Overview

18
18
years of professional experience

Work History

Financial Associate

West Calcasieu Cameron Hospital
11.2014 - 08.2017
  • Registered patients in busy Emergency Room
  • Verified patient's insurance and collected copayments
  • Helped train new registrars on implementation of EHR and scanned documents into it
  • Improved financial tracking systems, resulting in more accurate budgeting and resource allocation processes.


Registrar

Women's and Children's Hospital
03.2007 - 09.2013
  • Facilitated patient registration with admissions and records departments for smooth administration processes.
  • Improved data integrity by conducting regular audits of patient records and making necessary corrections.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Upheld HIPAA regulations and standards for protecting patient information.


ER Registration Clerk

Lafayette General Medical Center
09.1999 - 04.2005
  • Consistently exceeded performance metrics related to speed, accuracy, and customer service within the ER Registration Clerk role.
  • Developed strong relationships with patients through consistent communication and exceptional customer service skills.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.

Medical Nursing Secretary

West Jefferson Medical Center
07.2000 - 09.2004
  • Optimized nurse workflow by prioritizing tasks based on urgency and importance, resulting in improved time management skills among staff members.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Expedited admissions, transfers, and discharges by coordinating with other departments and facilities as necessary.
  • Entered doctor's orders into computer systemand ER charges upon discharge

Education

Bachelor of Science - Health Informatics And Information Management

Louisiana Tech University
Ruston, LA
05.2025

Associate of Science - Graphic Design

Sowela Technical Community College
Lake Charles, LA
05.2015

Skills

  • Customer rapport
  • Database Administration
  • Electronic Medical Record Software
  • Illustrator and Photoshop
  • Medical Administrative Specialist
  • Microsoft PowerPoint, Excel, and Word

Languages

Spanish
Native or Bilingual

Timeline

Financial Associate

West Calcasieu Cameron Hospital
11.2014 - 08.2017

Registrar

Women's and Children's Hospital
03.2007 - 09.2013

Medical Nursing Secretary

West Jefferson Medical Center
07.2000 - 09.2004

ER Registration Clerk

Lafayette General Medical Center
09.1999 - 04.2005

Bachelor of Science - Health Informatics And Information Management

Louisiana Tech University

Associate of Science - Graphic Design

Sowela Technical Community College
Crenita Sims