Overview
Work History
Education
Languages
Timeline
Generic

Cricenia Paulino

Paterson

Overview

24
24
years of professional experience

Work History

Delivery Driver

Amazon
07.2023 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Minimized company liability and risks to loads by obeying traffic laws.

Driver

Assist Medical Service
01.2020 - 07.2023
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Communicated with patients and healthcare workers in both English and Spanish.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
  • Maintained flexible availability to accommodate on-call hours.
  • Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.

Production Lead

IStar Jewlery LLC
06.2018 - 01.2020
  • Trained workers in proper operation, calibration and maintenance of production line equipment.
  • Supported employees by accurately tracking time and proactively resolving any conflicts.
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
  • Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
  • Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.
  • Collaborated with other departments to optimize production workflows.
  • Maintained organized work area by cleaning and removing hazards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Oversaw logistics and inventory management for storeroom.

Medical Transportation Driver

Assist Medical Service
05.2013 - 06.2018
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.

Cashier

Ctown
10.2006 - 05.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Checked personal identifications during alcohol and tobacco sales.

Airport Service Agent

American Airlines
11.1999 - 09.2006
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Coordinated with ramp agents to successfully store, remove and transport customer baggage.
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
  • Reviewed and updated customer information to maintain up-to-date records for high-quality service.

Education

High School Diploma -

Ramon Emilio Jimenez
Santo Domingo, DR
06.1994

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Amazon
07.2023 - Current

Driver

Assist Medical Service
01.2020 - 07.2023

Production Lead

IStar Jewlery LLC
06.2018 - 01.2020

Medical Transportation Driver

Assist Medical Service
05.2013 - 06.2018

Cashier

Ctown
10.2006 - 05.2013

Airport Service Agent

American Airlines
11.1999 - 09.2006

High School Diploma -

Ramon Emilio Jimenez
Cricenia Paulino