Cricket Harrison

• Promoted business via social media to generate leads and maximize brand identity.
• Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Interacted well with customers to build connections and nurture relationships.

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Worked efficiently and effectively in a fast paced environment

• Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
• Verified accuracy of orders while meeting strict deadlines on producing completed products.
• Kept work area safe and sanitized by washing utensils, tools and countertops.
• Designed specialty cakes for weddings, birthdays and graduations.

• Responsible for proofreading Individual Family Service Plans (IFSP's) for accuracy, correct signatures and timelines and entering them into state data base
• Interacted with clients and case managers for special education assessments and services
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.

I volunteered as a candy striper for 3 years through high school and won an award for my community service.