CRIS CASTILLO

• Lead security team ensuring the safety and protection of client personnel and property.

• Supervise periodic patrols, inspect fire control equipment, and enforce site regulations.

• Respond to critical incidents including fire, medical emergencies, bomb threats, and hazardous material incidents.

• Maintain detailed logs and reports for management and client site compliance.

• Monitor access points, ensuring adherence to entry protocols.

Security Officer

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.

• Collaborated with multidisciplinary teams for optimal patient outcomes and streamlined care processes.
• Utilized exceptional active listening skills during one-on-one sessions, identifying concerns or distress signals among patients promptly.
• Provided educational resources to families, fostering understanding of mental health conditions and available treatments.
• Assisted in the development of individualized therapy programs, promoting patient growth and wellbeing.
• Supported psychiatrists during evaluations by gathering pertinent patient information and recording observations accurately.
• Implemented behavioral management techniques to minimize disruptions within the therapeutic milieu effectively.
• Conducted group therapy sessions to foster positive communication skills and interpersonal relationships among patients.

• Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
• Enhanced patient satisfaction by providing timely and compassionate care.
• Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
• Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
• Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.
• Improved patient outcomes by closely monitoring vital signs and promptly reporting any changes to medical staff.
• Assessed patient needs during admission interviews, accurately documenting pertinent health history information for clinical decision-making purposes.
• Maintained a clean, safe, and organized environment for patients by diligently adhering to infection control protocols and properly disposing of hazardous materials.
• Assisted in the development of individualized care plans to address each patient''s unique needs and goals.
• Managed medication administration process with accuracy and attention to detail, preventing adverse reactions or complications from dosage errors.

• Coordinated effectively with insurance companies regarding coverage options, advocating for optimal financial arrangements on behalf of clients.
• Stayed up-to-date with the latest research and best practices in mental health, continually refining program offerings to provide cutting-edge care.
• Enhanced patient outcomes by developing and implementing comprehensive mental health programs.
• Identified gaps in services offered, leading to the creation of new programs that better served the diverse needs of clients served.
• Facilitated group therapy sessions, providing a safe space for individuals to share experiences, gain insight, and build coping skills together effectively.
• Implemented crisis intervention strategies when necessary, ensuring swift resolution of critical situations affecting clients'' wellbeing.
• Collaborated with multidisciplinary teams for improved patient care and support services.
• Ensured compliance with state regulations, maintaining accurate documentation and reporting systems.
• Prioritized client safety by enforcing strict confidentiality policies and adhering to ethical guidelines in all interactions with patients and families.
• Maintained a supportive environment for patients, addressing any concerns or issues promptly and professionally.
• Monitored client progress closely, adjusting treatment plans as needed based on individual circumstances and feedback from other providers involved in their care.
• Conducted individual assessments to develop personalized treatment plans tailored to each client''s needs.
• Maintained client records to document assessment, treatment plans and progress.
• Collaborated with mental health professionals to coordinate comprehensive care for clients.
• Provided ongoing training and supervision to mental health professionals, fostering skill development and team cohesion.
• Improved communication between staff members by facilitating regular team meetings and establishing clear channels of information sharing.
• Evaluated program effectiveness using various assessment tools, resulting in data-driven improvements.