Cris Rodriguez
Fresno,CA
Summary
Driven professional with strong leadership skills in transportation and operations. Expertise in safety compliance and customer satisfaction, ensuring optimal delivery efficiency and team training.
Overview
7
7
years of professional experience
Work History
Driver Supervisor
odorzx
Fresno, California
10.2023 - Current
- Conducted regular safety checks on vehicles to maintain compliance and safety standards.
- Trained new drivers on company policies and operational procedures for safe driving.
- Resolved customer service issues by communicating effectively with drivers and clients.
- Collaborated with management to develop strategies for improving delivery efficiency.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Managed daily operations of car wash facility and ensured smooth workflow.
- Trained staff on safe equipment use and effective cleaning techniques.
- Inspected vehicles before and after they were washed to ensure quality standards were met.
- Mixed cleaning solutions and abrasive compositions according to formulas.
- Conducted quality checks to ensure each vehicle met the company's standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
delivery driver
DoorDash
Fresno, California
02.2021 - 07.2023
- Delivered food promptly and safely to customers' locations.
- Communicated effectively with customers regarding delivery status and updates.
- Managed customer interactions professionally to ensure satisfaction during deliveries.
- Coordinated with local restaurants to confirm order accuracy and readiness.
- Utilized mobile app to track orders and communicate with team members.
- Adhered to traffic laws and safety regulations during all deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Warehouse Associate
Employnet
Fresno, California
08.2018 - 01.2021
- Assisted in unloading shipments and verifying items against packing lists.
- Collaborated with team members to optimize picking and packing processes.
- Communicated effectively with team members on matters related to work assignments.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
Education
High School Diploma -
Crescent View West Charter School
Fresno, CA06-2017
Some College (No Degree) - general education
Fresno City College
Fresno, CASkills
- Vehicle inspection
- Safety compliance
- Driver training
- Operations management
- Customer service
- Delivery optimization
Timeline
Driver Supervisor
odorzx
10.2023 - Current
delivery driver
DoorDash
02.2021 - 07.2023
Warehouse Associate
Employnet
08.2018 - 01.2021
High School Diploma -
Crescent View West Charter School
Some College (No Degree) - general education
Fresno City College