Cris Sorensen
Spokane Valley,WA
Summary
Analytical professional with experience in data analysis, reporting, and ecommerce operations. Skilled in utilizing data to drive strategic decisions, optimize pricing, and enhance market competitiveness. Adept at creating detailed reports, presentations, and budget forecasting to provide data-driven insights.
Overview
11
11
years of professional experience
Work History
Ecommerce Analyst
Gierd
11.2022 - Current
- Establish and manage marketplace accounts to facilitate client direct-to-consumer (D2C) sales operations.
- Create and optimize product listings across multiple ecommerce platforms, including Amazon, Walmart, Wayfair, Home Depot, and Lowe's.
- Implement monthly sales promotions across marketplaces to drive revenue growth.
- Monitor listings to ensure price competitiveness and optimal product positioning.
- Analyze client listing reports and sales data to identify exceptions, variances, and trends, using insights to make informed decisions.
- Provide weekly reporting on D2C sales performance to clients and management.
- Manage client advertising campaigns across marketplace platforms, Criteo, and Skai.
- Conduct competitive market analysis and identified product and market trends.
Account Manager
Vitalant
10.2020 - 11.2022
- Achieved monthly blood collection targets of 150-300 units through effective account management.
- Managed over 100 blood drive host accounts, coordinating reoccurring blood drive events.
- Provided comprehensive support to accounts, including email/social media content, marketing materials, and donor recruitment assistance.
- Ensured logistics were in place to facilitate successful blood drive operations.
Mobile Account Coordinator
Vitalant
03.2020 - 10.2020
- Managed donor flow and provided exceptional service at blood drive events.
- Greeted and checked in blood donors, communicating wait times effectively.
- Observed post-donation donors and alerted phlebotomy staff of potential reactions.
- Created marketing materials and conducted donor recruitment campaigns via phone, email, and text.
Unit Operations Manager
Sears Marketing Center
09.2019 - 03.2020
- Supervised operations staff, ensuring compliance with company policies and procedures.
- Established performance goals for associates and provided coaching to address performance issues.
- Conducted monthly safety audits and PCI compliance audits, ensuring adherence to regulations.
- Acted as primary contact for external vendors and facilitated communication with IT team.
- Organized and hosted unit events, fostering team morale and collaboration.
Order Management Specialist
Banner Marketing
02.2019 - 09.2019
- Efficiently processed marketing orders with a focus on speed and accuracy.
- Communicated proactively with customers regarding order status, backorders, and shipping delays via email correspondence.
- Reviewed and optimized direct mail lists in Excel to ensure data integrity.
- Conducted quality assurance checks on orders to identify and resolve errors, omissions, and inaccuracies, minimizing incorrect shipments.
- Prepared direct mail lists for postal service through presorting processes.
- Handled data entry tasks for key account orders, maintaining meticulous attention to detail.
Associate Merchandise Manager
Ebags
05.2017 - 10.2018
- Conducted daily monitoring of sales and margin performance, implementing strategic actions to drive positive impact.
- Performed daily and weekly in-depth analysis of sales data, conversion rates, and model productivity to determine optimal program strategies.
- Prepared comprehensive weekly business reviews and presented findings to senior management.
- Collaborated closely with the marketing team to develop and execute effective email and affiliate promotion campaigns.
- Developed the 2018 sales budget for the "Steals of the Day" program using Microsoft Excel, demonstrating financial acumen.
- Assisted in the successful implementation of a third-party pricing tool, contributing to process optimization.
- Oversaw the training and management of an assistant manager, fostering their professional development.
- Delegated daily operational tasks to the assistant manager, enabling efficient workflow management.
- Cultivated and maintained strong relationships with dropship vendor partners, facilitating productive collaboration.
- Conducted monthly outreach to dropship vendors, securing their participation in sales events and driving revenue growth.
- Recognized company-wide for the outstanding success of the 2017 holiday sales season, reflecting exceptional performance and leadership.
Assistant Merchandise Manager
Ebags
11.2016 - 05.2017
- Assisted in the entry and management of monthly cost concessions and monitored retail pricing for over 1,500 dropship products through the company's proprietary administrative system, ensuring data accuracy and integrity.
- Spearheaded the planning and execution of monthly curated sales events, leveraging strategic merchandising tactics to drive customer engagement and revenue growth.
- Collaborated closely with the site and design team, utilizing the JIRA system to create and manage tickets for developing event-specific creative assets, ensuring seamless cross-functional coordination.
- Initially served as an assistant for the program for two months, during which time demonstrated exceptional performance and leadership, resulting in a promotion to Associate Manager.
Merchandise Operations Associate
Ebags
06.2014 - 11.2016
- Conducted comprehensive vetting of vendor product load sheets to ensure accuracy and compliance with established administrative schemas.
- Managed dropship SKU data through meticulous handling of vendor-submitted load sheets and manual entry processes, maintaining data integrity.
- Prepared photo request forms for new products in adherence to brand-specific category templates, upholding consistent visual standards.
- Maintained proactive communication with current and prospective vendors, facilitating seamless new product onboarding by retrieving missing information and clarifying inaccurate data.
- Leveraged the JIRA system to efficiently manage the incoming flow of product samples for in-house photography, streamlining operational processes.
- Demonstrated a proven ability to work under tight deadlines with a high degree of accuracy and efficiency.
- Consistently met or exceeded the demanding weekly output requirement of 500 SKUs, exemplifying productivity and attention to detail.
Photo Studio Assistant
Ebags
08.2013 - 06.2014
- Organized and prepped vendor samples for photography according to photography standards
- Assisted team in largest average weekly output during my time in this position
- Exceeded individual goals set in place by manager
Education
High School Diploma -
Thompson Valley High School
Loveland, CO05.2002
Timeline
Ecommerce Analyst
Gierd
11.2022 - Current
Account Manager
Vitalant
10.2020 - 11.2022
Mobile Account Coordinator
Vitalant
03.2020 - 10.2020
Unit Operations Manager
Sears Marketing Center
09.2019 - 03.2020
Order Management Specialist
Banner Marketing
02.2019 - 09.2019
Associate Merchandise Manager
Ebags
05.2017 - 10.2018
Assistant Merchandise Manager
Ebags
11.2016 - 05.2017
Merchandise Operations Associate
Ebags
06.2014 - 11.2016
Photo Studio Assistant
Ebags
08.2013 - 06.2014
High School Diploma -
Thompson Valley High School
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