Crisa Dougherty
Schwenksville,PA
Summary
Dedicated Registered Nurse with extensive experience in telemetry, home health care, wound care management, and skilled nursing. Expertise in making independent clinical decisions while assisting patients and families in navigating healthcare choices to ensure the best possible support. Strong collaborator with exceptional communication skills, adept at fostering seamless interactions between medical teams and patients to achieve optimal health outcomes. Proven ability to thrive in dynamic environments, demonstrating reliability and flexibility in adapting to evolving healthcare needs.
Overview
32
32
years of professional experience
Work History
RN Clinical Liaison
Keystone Care
Philadelphia, PA
01.2026 - Current
- Engaged with hospital partners to strengthen relationships, leading to a rise in home care referral opportunities.
- Performed in-depth reviews of patient clinical documentation to ensure timely access to necessary care.
- Engaged with interdisciplinary teams and hospital staff to streamline the transition process for home care and hospice patients.
- Educated patients and families on treatment options, services, and transition to hospice.
- Improved partnerships with physicians and discharge planners to improve referral sources.
- Followed healthcare regulations and organizational policies.
- Coordinated patient care plans to enhance continuity and quality of services.
- Conducted comprehensive assessments to identify patient needs and treatment goals.
- Analyzed and refined referral systems to ensure efficient access to healthcare services.
Registered Nurse/Full time Case Manager
Tower Health at Home
Pottstown, PA
10.2021 - 12.2025
- Continued management of post hospital patients with non-healing wounds, open heart surgery, diabetes, orthopedic surgeries, blood draws, and PICC lines with IV antibiotics. Further experience with wound vacs, foley catheters and pleural catheters.
- Administered treatment plans and coordinated services for caseloads of up to 20 patients, focusing on individualized patient needs.
- Experience with OASIS, Epic, Medicare and managed care insurance companies. Collaboration with billing to ensure continuation of care is provided with strong documentation skills. Followed insurance guidelines to verify reimbursement.
- Communicated face to face, telephonically and in writing individual patient needs and medical changes with doctors, managers and therapists to optimize outcomes based on insurance benefits.
- Educated patients and families on care plans, promoting understanding and compliance with health regimens.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care strategies, enhancing treatment outcomes.
- Advocated for patient rights and needs within the healthcare system, ensuring access to necessary resources and services.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Registered Nurse/Full time Case Manager
Einstein Montgomery Homecare and Hospice
Norristown, PA
05.2016 - 09.2021
- Responsible for admissions, revisits, and resumptions of care post discharge from hospital, skilled rehab centers or referred by doctors for skilled needs. Initiated appropriate disciplines to be referred at the start of care and throughout the course the home care episode
- Manage up to 20 patients at a time with a variety of medical conditions including post op CABG, joint replacements, abdominal surgeries, diabetes, wound care with wound vac experience
- Extensive experience in Netsmart, OASIS, Medicare and managed care insurance requirements. Reviewed the patient's health status with the billing department to determine continuation of medical care based on benefit coverage.
- Led in-home assessments to evaluate patient needs, developing tailored care plans that improve quality of life.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Registered Nurse/Health and Wellness Independent Living
Shannondell, Valley Forge
Audubon, PA
05.2010 - 05.2016
- Oversaw health and wellness services, ensuring optimal support and resources for a community exceeding 1000 residents.
- Work with nursing team, communicate with director and physicians regarding the needs of residents
- Duties include management of emergency call systems and responding to emergency calls and situations. Assist residents and families with health care plans, physical assessments, wound care and treatments, set up Vial of Life
- Offering guidance when additional care in home is appropriate and facilitated transition to hospice if appropriate
- Lead a diabetic support group for resident education
- Experience with Microsoft Excel and Word
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
Staff Nurse on skilled nursing unit
Meadowood Corporation
Worcester, PA
12.2006 - 03.2010
- Experience with physical assessments, wound care, Medicare charting, admissions, discharges, transfers, administering medications, nursing care plans
- Wound care manager - Responsible for weekly assessments and charting required by the state. Monitored wounds for appropriate treatments and progress. Discussed treatment options with doctors and medical director to maximize healing potential
- Implemented infection control protocols, ensuring compliance with healthcare regulations and standards.
- Managed medication administration processes, verifying accuracy and minimizing errors in prescriptions.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Homecare R.N.
Montgomery Hospital Homecare & Hospice
Norristown, PA
04.2000 - 12.2006
- Responsible for weekend admissions, revisits, and resumptions of care
- Diverse patient experience: Examples: wound care, post-op open-heart surgery, status post cardiac events, patient education, physical assessments
- Knowledge of Mysis software, and laptop use, oasis validation
- Monitored vital signs, documenting changes and reporting to healthcare team.
Homecare R.N.
Presbycare
Lafayette Hill, PA
02.1999 - 01.2000
- Performed weekend visits and admissions
- Experience with Medicare and HMO managed cases
- Knowledge of HCIS software, laptop use, and OASIS validation
- Collaborated with interdisciplinary teams to enhance patient outcomes and satisfaction.
- Administered patient care plans and medication per physician directives.
Staff R.N., Telemetry unit
Montgomery Hospital
Norristown, PA
10.1994 - 02.1999
- Administered medications and treatments according to established protocols and patient care plans.
- Collaborated with multidisciplinary teams to enhance patient outcomes and ensure consistent care delivery.
- Conducted thorough assessments to identify patient needs, prioritizing interventions based on clinical judgment.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.
- Alternated as key (charge) nurse on weekends
- Experience with I.V.’s PICC lines, central lines, and arrhythmias
Education
Bachelor of Science - Nursing
LaSalle University
05-2024
A.S.N. - Nursing
Gwynedd Mercy College
Gwynedd Valley, PA05-1994
RN to BSN Program - Nursing
LaSalle University
05-2024
Skills
- Teamwork and cooperation
- Clinical documentation
- Clinical assessment
- Interdisciplinary collaboration
- Patient advocacy
- Strong clinical judgment
- CPR certification
- Direct patient care
- Attention to detail
- Excellent communication
Timeline
RN Clinical Liaison
Keystone Care
01.2026 - Current
Registered Nurse/Full time Case Manager
Tower Health at Home
10.2021 - 12.2025
Registered Nurse/Full time Case Manager
Einstein Montgomery Homecare and Hospice
05.2016 - 09.2021
Registered Nurse/Health and Wellness Independent Living
Shannondell, Valley Forge
05.2010 - 05.2016
Staff Nurse on skilled nursing unit
Meadowood Corporation
12.2006 - 03.2010
Homecare R.N.
Montgomery Hospital Homecare & Hospice
04.2000 - 12.2006
Homecare R.N.
Presbycare
02.1999 - 01.2000
Staff R.N., Telemetry unit
Montgomery Hospital
10.1994 - 02.1999
Bachelor of Science - Nursing
LaSalle University
A.S.N. - Nursing
Gwynedd Mercy College
RN to BSN Program - Nursing
LaSalle University