Summary
Overview
Work History
Skills
Timeline
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Crisangel Jimenez

Avondale,AZ

Summary

Adept at enhancing security and efficiency, my tenure at SafeStreets USA LLC showcased my expertise in security system design and exceptional problem-solving abilities. By focusing on innovative solutions and fostering strong client relationships, I achieved significant reductions in false alarms, elevating customer satisfaction. My commitment to continuous learning and adherence to safety protocols underscores my multifaceted skill set.

Overview

15
15
years of professional experience

Work History

Security Alarm Technician

SafeStreets USA LLC
08.2020 - 01.2025
  • Reduced false alarms by conducting thorough inspections and maintenance of security equipment.
  • Maximized efficiency within a team environment while also demonstrating strong independent problem-solving abilities in various site conditions.
  • Facilitated smooth communication between clients, service providers, and law enforcement agencies during emergency situations.
  • Partnered with vendors to source high-quality equipment for optimal performance, longevity, and customer value.
  • Enhanced security systems by installing and programming alarm devices in residential and commercial properties.
  • Mitigated risk of power loss incidents by implementing backup power sources as part of the overall security system design process.
  • Provided comprehensive training to clients on the use of their security systems, promoting confidence in safety measures and overall satisfaction.
  • Expanded technical expertise by attending industry conferences, workshops, and training sessions to stay current on emerging trends in security technology.
  • Reduced potential safety hazards by adhering to strict safety protocols during all installation and maintenance tasks, including the use of personal protective equipment.
  • Optimized efficiency by maintaining an organized inventory of tools, replacement parts, and specialized equipment for job completion.
  • Collaborated with sales team to provide accurate estimates for system installations, ensuring budget adherence and customer satisfaction.
  • Collaborated closely with other technicians to share knowledge and troubleshoot complex issues, fostering a supportive work environment.
  • Ensured compliance with industry standards and local regulations through proper installation of security devices and systems.
  • Demonstrated adaptability by customizing security systems for clients with unique needs or specific concerns, such as pet-friendly alarm systems.
  • Improved client satisfaction with timely troubleshooting and repair of faulty alarm systems.
  • Developed positive relationships with clients through clear communication about project timelines, expectations, and ongoing support services provided after installation.
  • Increased system reliability by performing regular testing on alarm components, identifying issues before they escalated into larger problems.
  • Educated customers on proper ways to use security systems after completing tests and repairs.

Technician

Dynamic Cleaning & Restoration
03.2015 - 01.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Freight Handler

Smiths Food And Drug
07.2013 - 01.2015
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Sorted and organized packages to make deliveries to correct address.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Verified and noted count and condition of cargo received.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Assisted in inventory management, accurately updating the database with incoming and outgoing stock information.
  • Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
  • Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling, documentation preparation, and equipment maintenance.

Line Cook

Rosatis
05.2012 - 07.2013
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.

Prep Dishwasher

Tavern 95
07.2011 - 09.2012
  • Increased overall cleanliness of restaurant by regularly sweeping and mopping floors around dishwashing station.
  • Demonstrated punctuality and reliability, consistently arriving on time for scheduled shifts.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with training new dishwashing team members, ensuring consistency in performance and adherence to restaurant standards.
  • Reinforced a culture of hygiene in the kitchen through regular hand washing and appropriate use of gloves when handling food items.

Landscape Worker

Promised Land Landscaping
11.2009 - 03.2012
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
  • Assisted in designing seasonal displays using annuals, perennials, shrubs, trees, or potted plants for added visual interest throughout the year.

Skills

  • Security system design
  • Low-voltage systems
  • System troubleshooting
  • Electrical wiring
  • Fire alarm systems
  • Wireless security
  • Video surveillance
  • Locksmith services
  • Perimeter protection
  • Sensor calibration
  • Control panel maintenance
  • Alarm panel programming
  • Customer service
  • Vulnerability assessment
  • Service calls
  • Alarm systems
  • Equipment Repair
  • Security system installation
  • Wiring installations
  • Problem-solving
  • Security and burglar alarms
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Installation and repairs
  • Technical troubleshooting
  • System repair
  • Cleaning and sanitizing
  • Taking orders
  • Food preparation
  • Cleanliness standards
  • Kitchen support
  • Guest experiences
  • Hygiene practices
  • Supply restocking
  • Food presentation
  • Upselling strategies
  • Cross-training
  • Strong work ethic
  • Access control systems
  • Heavy lifting
  • Truck loading and unloading
  • Pallet jack operation
  • Loading and unloading
  • Warehouse safety
  • Package handling
  • Package labeling
  • Freight processing
  • Pallet jack safety
  • Shipment inspection
  • Zoning and stocking
  • Freight documentation
  • Trailer unloading
  • Tagging
  • OSHA compliance
  • Equipment operation
  • Inventory organization
  • Damage prevention
  • First aid certification

Timeline

Security Alarm Technician

SafeStreets USA LLC
08.2020 - 01.2025

Technician

Dynamic Cleaning & Restoration
03.2015 - 01.2020

Freight Handler

Smiths Food And Drug
07.2013 - 01.2015

Line Cook

Rosatis
05.2012 - 07.2013

Prep Dishwasher

Tavern 95
07.2011 - 09.2012

Landscape Worker

Promised Land Landscaping
11.2009 - 03.2012

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Crisangel Jimenez